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Design Specialist (Sales Associate)

Company: Pottery Barn
Location: White Plains
Posted on: September 16, 2022

Job Description:

You're excited about this opportunity because you will... --- Inspire customers to express themselves in their home --- Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales --- Perform productive in-home consultations including the ability to accurately measure and assess the client's living space --- Engage the clients in a professional and personable way that demonstrates your personal passion for the product --- Maintain a professional appearance that represents the brand --- Create and present design plans based on client's needs, style, preferences and living space --- Follow through on product arrivals and set up with each client to ensure a seamless experience --- Demonstrate excellent clienteling skills including following up with clients regarding promotions, new product arrivals etc. --- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals --- Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders --- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment --- Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges --- Assist in implementation and maintenance of visual merchandise presentation, signage and lighting --- Perform other duties as assigned by management --- Comply with all Company policies and procedures.Why you will love working at Williams-Sonoma, Inc. --- We're a successful, fast-growing company with an entrepreneurial vibe --- A technologically and data-driven business --- Competitive salaries and comprehensive health benefits --- We're at the forefront of tech and retail, redefining technology for the next generation --- We're passionate about our internal and external clients and live/breathe the client experience --- We get to be creative daily --- A smart, experienced leadership team that wants to do it right and is open to new ideas --- We believe in autonomy and reward taking initiative --- We have fun! We're Excited About You Because... --- 1-2 years customer service experience and retail sales experience, (specialty retail preferred, but not required) --- Strong communication skills --- Strong clientele and customer follow-up skills --- Ability to complete and coordinate complex large orders within a variety of sales channels --- Ability to think proactively to anticipate client's needs --- Experience in working with the elements of design preferred --- Proven ability to prioritize and handle multiple tasks simultaneously --- Full time associates are expected to have open availability to meet the needs of the business --- Casual/Part-Time Flexible Associate: Must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business, will be required.Physical Requirements --- Ability to be mobile on the sales floor for extended periods of time. --- Ability to operate POS system. --- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for: --- A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels --- A 401(k) plan and other investment opportunities --- A wellness program that supports your physical, financial and emotional health --- In-person and online learning opportunities through WSI University --- Cross-brand and cross-function career opportunities WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.About Us Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.Job Type: Part-timePay: $16.00 - $18.00 per hourBenefits: Employee assistance program Employee discount Flexible scheduleSchedule: 8 hour shiftSupplemental pay types: Bonus payWork Location: One location

Keywords: Pottery Barn, White Plains , Design Specialist (Sales Associate), Sales , White Plains, New York

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