Sales Lead with Key, UGG
Company: Deckers Germany GmbH
Location: White Plains
Posted on: July 29, 2022
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Job Description:
About UGG At UGG, a division Deckers Brands, we exist to
transform the lives of our customers and each other by sharing our
passion and love for UGG. We're driven by a clear mission: to bring
the UGG brand to life through every interaction and evolve industry
ideas by delivering experiences our customers desire. As a member
of the Deckers Family, you represent our brands and deliver unique,
personalized shopping experiences. Summary Our Sales Leads with
Keys are critical to the success of our stores. As a Sales Lead
with Keys, it's your job to create the best possible customer
experience. You stay current in your knowledge of all productions,
promotions and marketing initiatives in order to engage with our
customers and best respond to needs. You also know how to
communicate the UGG brand's sustainability initiatives and social
and ethical commitments to our customers while sharing your love
and passion for our products. As a Sales Lead with Keys, you
operate as part of dynamic team and you cooperate to achieve
business goals. Description As an UGG Sales Lead with Keys, you
create personalized shopping experiences for our customers that
drive brand loyalty. You understand the importance our modeling our
Service Training Program and you greet customers promptly and
courteously as they enter the store. You ensure that all customer
questions are addressed accurately and responded to before they
leave. You provide exceptional service from start to finish,
including effectively communicating our return policy. You maintain
and model a positive, cheerful attitude with customers and team
members and promote the store and brand image in all interactions
including adhering to a dress code. You make yourself personally
available to all customers in order provide exceptional service to
both our in-store customers and those who call on the phone. As a
Sales Lead with Keys, you understand that your role extends beyond
the sales floor. You know how to operate the cash register, handle
money accurately, check inventory daily and ensure products are
stocked and available for customers and merchandize product in
accordance with Visual Merchandising standards. You maintain a
clean and well-organized back-stock area and employee break area,
which includes daily vacuuming, sweeping, and dusting. You practice
safety-consciousness and respond to theft in accordance with our
policies. As an UGG Sales Lead with Keys you understand that you
are an integral part of a team and you promote a positive work
environment by recognizing outstanding performance from your team
members and maintaining a respectful workplace. Core Competencies
As a successful Sales Lead with Keys, you know how to: Ensure the
highest level of customer service possible, as outlined in our
Service Training ProgramPrioritize brand and product knowledge
training and share this knowledge in customer
interactionsCommunicate effectively with customers, team members,
management, and corporate stakeholdersEmpower team members through
communication and recognitionContribute to a team and cooperate to
achieve goalsMulti-task in a fast-paced environmentMaintain
knowledge of current trends and stylesRespond to problem situations
with professionalismThink critically to solve problems and approach
challenges with agilityKey Qualifications Two (2) years of retail
store experience preferred.High School DiplomaExcellent verbal and
written communication skills and ability to convey the UGG and
Deckers Brands Vision and Mission to your team members and
customersHighly motivated team player and self-starterExcellent
team building skillsAbility to multi-task in a face-paced
environmentAdditional Requirements Flexibility of schedule and
hours to meet the needs of the businessPhysical ability to stand
for extended periodsProficient in Microsoft Office suite of tools
and applicationsValid driver's licenseAs part of our UGG Family,
you belong to more than a lifestyle company. From our corporate
offices to our retail stores across the globe, we value giving
people the freedom to pursue their passions, express their
individuality, and are committed to helping them succeed. We're
proud to offer a wide range of benefits to best recognize the
important role each person plays in the Deckers Brands mission.
You'll discover many benefits of working at Deckers Brands
including competitive pay, discounts, perks, global contests, as
well as opportunities for growth and development. Equal Employment
Opportunity All qualified applicants will receive consideration for
employment without discrimination on the basis of race, color,
religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, disability, or any other factors
prohibited by law.
Keywords: Deckers Germany GmbH, White Plains , Sales Lead with Key, UGG, Sales , White Plains, New York
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