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IS Support Technician

Company: visiting nurse services in westchester
Location: White Plains
Posted on: August 24, 2019

Job Description:

Purpose of Position: IT Support provides technical support for all personnel with authorized computer access within the Agency, both hardware and software. Responsibilities:1.Setup and configure workstations for personnel with computer access to the Agency's network. 2.Ensure proper connection and performance for each workstation on the networks, and promptly address any issues that arise with workstation performance. 3.Update Operating System software and other software on workstations and laptops as needed. 4.Setup and configure Field Staff laptops for use with Agency's network.5.Ensure proper connection to Agency's network, both wireless and wires, is functioning properly on all laptops. 6.Maintain hardware on all laptops by performing in-house repairs whenever possible, and sending to manufacturer for all other repair issues. 7.Troubleshoot and maintain office printers and fax machines.8.Assist with inventory of all Agency computer hardware (Servers, PC's, Monitors, LCD Screens, Laptops and printers)9.Assist with Netsmart Clinical Homecare software updates with all Agency departments and field staff. 10.Provide user assistance to problems concerning workstation or laptop hardware and software issues. 11.Provide user assistance for Netsmart software procedures, run-time errors and general questions. 12.Instruct users on computer/laptop usage, and provide support for software applications such as Word, Excel and PowerPoint. Qualifications:1.Bachelor's Degree (BA) from four-year College or University in Computer Sciences/ or equivalent. 2.Minimum of (2) two years experience as a computer support technician with proven success. 3.Knowledge of Microsoft Windows Server operating systems. 4.Knowledge of Microsoft SQL Server a plus.5.Knowledge of Microsoft Exchange Server a plus.6.Knowledge of Citrix software a plus. 7.Knowledge of Microsoft Windows Win7/Win 8.1/Win10 Operating Systems. 8.Knowledge of Microsoft Office Applications (Word, Excel, PowerPoint)9.Ability to meet the necessary time and schedule requirements as related to the position. 10.Knowledge of Home Care industry and Horizon Homecare software a plus.

Keywords: visiting nurse services in westchester, White Plains , IS Support Technician, Professions , White Plains, New York

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