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Print Production Specialist/CSR

Company: R.R. Donnelley & Sons Company
Location: White Plains
Posted on: January 26, 2023

Job Description:

AGS, a RR Donnelley company in White Plains, Maryland, has an opening for a Print Production Specialist/CSR. Coordinate production of printed materials, or print related services for the company's clients. Maintain positive client relations through active engagement through all stages of the manufacturing process from initial contact through final disposition of the product.

  • Assess, plan and coordinate major aspects of projects/production on their own and in conjunction with production leadership
  • Provide and / or develop unique solutions to client concerns, process improvement, invoice reconciliation, proof of deliveries, etc.
  • Build and maintain client relationships
  • Ability to consult with clients & production to execute plans
  • Establish own priorities in order to meet the demands of the business
  • May mentor junior level staff, by providing quality review, sharing knowledge and demonstrating expertise
  • Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule.
  • May provide pre-sales support with clients and discuss the manufacturing capabilities and requirements needed to produce a successful job. May assist sales with pricing/scheduling of potential business by referring to price sheets and engaging appropriate operations departments.
  • May be required to work with sales and clients on their Kitting, Warehousing and Distribution needs as required.
  • Maintain a complete understanding of work performed in order to assemble appropriate paperwork for timely billing.
  • May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply component of the product.
  • May assist sales in the RFP process May have responsibility for the composition and/or copy prep of the client's products.
  • Performs other related duties and participates in special projects as assigned.RRD is an EEO/AA including Vets and Disabled EmployerEmployee Benefit OptionsMedical, 6+ optionsDental, 3 optionsVision, 2 options401(k)Life insurance, plus spouse and dependent life insurance

Keywords: R.R. Donnelley & Sons Company, White Plains , Print Production Specialist/CSR, Professions , White Plains, New York

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