Technical Business Analyst

Company: Marsh & McLennan Companies, Inc.
Location: White Plains
Posted on: May 11, 2022

Job Description:

Description
Marsh McLennan Agency (MMA) is a rapidly growing Insurance Agency with an eye towards continually improving our colleague's work experience. We are acquisition-focused with and rapidly expanding technical footprint.
If you are a Technical Business Analyst (BA) who is good at a dynamic, fast-paced environment where you can apply your skills by working closely with Operations and IT teams, then this could be for you. Creating and maintaining technical requirements tops the business analyst's list of responsibilities. Put your detailed driven technical analysis abilities to practice by pulling requirements out outlining problems, opportunities, and solutions, in a meaningful way to share that information with others.
A typical day in the life of a BA at MMA will include meeting with IT leaders and developers who are motivated to explore solutions to increase efficiency and expand capabilities-providing insight to information technology internal and external teams with documented needs and desires of our operational colleagues in a way that enhances critical decisions to be enabled. You will be sharing your findings and insights in tactical and strategic planning with IT management will round out your day.
Position Summary
The Technical Business Analyst (BA) role encompasses responsibilities in creating a detailed business analysis, outlining problems, opportunities, and solutions for MMA.
The BA will be responsible for driving in-depth discovery with all stakeholders to gather the needed understanding of the challenges. Using the information collected during these discovery efforts and identifying technical and functional requirements is a core feature of the business analyst's role.
The BA will possess the ability to compile those requirements and use best practice methodology to build an interpretation that will be used to share the understanding with MMA leadership. The BA will also review the feedback and gain approval of the interpretation(s) so that the final product will assist decision-makers in prioritizing decision-making. Finally, the BA will provide a holistic review of the specific analyses effort as a lessons learned opportunity to improve the process within MMA.
This position will work closely with the entire MMA support structure through the following essential tasks:
Gathering and Presenting Detailed Discovery

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• Creation of detailed business analysis:
  
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  Outlining Problems
  
  
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  Opportunities
  
  
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  Solutions
  
  
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  Reporting
  
  
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  Design, create or maintain the following:
  
  
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  Data Flow Diagrams
  
  
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  ETL Documentation
  
  
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  API/ETL/UI data mapping documents
  
  
• Enterprise Data Catalog
  
  Project Support
  
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    Assist/Support project teams with various implementations
    
    
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    Help visualize technical information in a way that is meaningful to business decision makers
    
    
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    Work with IT stakeholders and the project management team to assess needs and document requirements
    
    
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    Engage and consult with team members on new data, business needs and opportunities to improve system effectiveness
    
    
  • Assist with the development of tests, designed for confirmation and validation of project efforts that analysis was performed o
    
    Required Skills:
    
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      Excellent oral and written communication skills
      
      
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      Proven interpersonal and consultative skills
      
      
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      Analytical thinking and problem solving capabilities
      
      
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      Detail-oriented and capable of delivering a high level of accuracy
      
      
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      Strong organizational skills
      
      
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      Knowledge of technical infrastructure, data flow and other technology
      
      
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      Requirements engineering
      
      
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      Processes/Data modeling
      
      
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      Understanding of networks, databases, API use and other technology
      
      
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      Insurance agency industry experience is desired
      
      
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      Excellent listening, written and verbal communication
      
      
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      Ability to work with agency, vendor or other personnel to understand and then document processes
      
      
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      Ability to coordinate multiple initiatives while ensuring timely and accurate agency deliverables with effective problem solving and resolution skills
      
      
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      Ability to build and maintain positive working relationships with users, agency management, regional management, agency team leads and peers
      
      
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      Ability to adapt to increased responsibilities
      
      
    • "Agile" in both personality and development philosophy - a high degree of flexibility and the ability to deal with change and a high-pressure work environment
      
      Qualifications
      
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        5+ years of experience required with Certification preferred but not mandatory
        
        
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        IIBA Entry Certificate in Business Analysis (ECBA)
        
        
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        IIBA Certification of Competency in Business Analysis (CCBA)
        
        
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        IIBA Certified Business Analyst Professional (CBAP)
        
        
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        IIBA Agile Analysis Certification (AAC)
        
        
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        IQBBA Certified Foundation Level Business Analyst (CFLBA)
        
        
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        IREB Certified Professional for Requirements Engineering (CPRE)
        
        
      • PMI Professional in Business Analysis (PBA)
        
        Work Environment:
        
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          Position requires periods of travel as needed up to 10%
          
          
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          Extended work hours required on occasion
          
          
        • Flexible location within reasonable proximity to an MMA office
          

Keywords: Marsh & McLennan Companies, Inc., White Plains , Technical Business Analyst, Professions , White Plains, New York