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Line Service Technician

Company: Flexjet
Location: White Plains
Posted on: May 6, 2022

Job Description:

Overview Have you ever wondered how to break into the world of private aviation? Do you have what it takes to provide exceptional customer service? If so, Flexjet may be the place for you!Flexjet is currently seeking qualified candidates to join our team as Line Service Technicians. This position represents Flexjet in a positive and professional manner while serving as the primary contact for our crew members. This role is primarily responsible for providing aviation ground support services to crew members by performing all facets of the ground handling operation, including, but not limited to: baggage/cargo handling, lavatory/potable water service and maintenance, ground support equipment operation, and maintenance. Responsibilities Provide world-class service during every interaction with our crew members and clientele to maintain long term relationshipsMarshal aircraft in and greet clientele and crew members in a friendly, professional manner.Provide appropriate continuous assistance as necessary to ensure good customer relations with crew members and clientelePark and store or properly secure all parked aircraft at all times and direct the movement of aircraft and vehicular traffic on the ramp including the FBO facility and hangarsService aircraft with all supplies and materials, which may be required by the aircraftMaintain, clean and organize ramp, hangars and facilities keeping all free of debris and clutterAssist all aircraft crews and passengers by providing various services they may desire and aid in boarding and deplaning of passengers, baggage, and cargoTransport crews and passengers to local hotels and/or airport terminal as neededOperate vehicular (tugs, baggage handling) and ground radio equipment)General cleaning of aircraft as needed or requestedPerform periodic checks of all equipment and facilities and document findingsInitiating emergency response procedures when requiredPerform various lawn care and janitorial services to ensure a pleasant and clean work environment and guest waiting areasContribute and participate in any customer appreciation and promotional events, such as birthdays or anniversariesComply with all airport authority rules and regulations including AOA operations and airport security requirements.Participate in continuous training including NATA programs and company designed curriculumOther duties as assigned Qualifications EDUCATION & EXPERIENCEHigh school graduationPrevious experience in FBO services and customer service preferredAbility to comprehend and perform basic math calculations with minimal errorsProficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)Knowledge of use and operation of standard office equipmentPrevious aviation experience desiredREQUIRED SKILLSStrong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophyExcellent interpersonal, verbal, and written skills are necessary to perform job at the expected levelMust have a strong attention to detail, organizational skills, and the ability to prioritize multiple tasksSuccessful candidate must be able to respond calmly and handle many customer demands in a fast paced environmentAbility to work in a team atmosphere to anticipate clientele or crew member needs or to resolve problems quicklyCandidate should work well in a fast-paced environment and be flexible to the changing needs of the businessMust maintain a valid state drivers licenseSCHEDULESuccessful candidate will need a flexible schedule as dictated by aircraft schedules

Keywords: Flexjet, White Plains , Line Service Technician, Professions , White Plains, New York

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