EH&B System & Operations Analyst (MMA National)
Company: Marsh and McLennan
Location: White Plains
Posted on: November 12, 2021
*This is a remote position* Summary
This position provides guidance and system support for all Employee
Health and Benefits conversion to MMA application suite, ,
including work with software vendors when required, as well as lead
the EH&B operational team for decision of best practice use of
the system, providing training and communications when appropriate.
We are looking for a results-oriented colleague to bring strong
skills and experience to our diverse team.
This position will work closely with the entire MMA IT and EH&B
Operations teams through the following tasks:
Research, identify and document solutions to operational
Work with software Vendors for functional software change requests
and priorities from analysis, request, testing and final
Understand BenefitPoint functionality and flexibility
Lead operational calls to create best practices, including
documentation and post implementation auditing.
Assist in the creation and maintenance of the EH&B roadmap
including user requirements, systems use and functionality
Work in a team environment
Work independently under limited supervision
Strong written and verbal communication skills, and ability to
adjust to the needs of multiple organization levels.
Adapt to increased and fast-paced responsibilities
Qualifications Strong knowledge in the Employee Health and Benefits
insurance industry (5+ years of insurance industry experience
Knowledge of general application administration, BenefitPoint
Ability to take complex concepts and break them into manageable
instructions and clear communications
Proficient in creation of training material and operational
documentation written and recorded.
Detail oriented with excellent organizational and time management
Proficient in data analysis and Excel skills
Ability to build and maintain positive working relationships with
peers, users, agency and regional management, MMA leadership.
General Responsibilities : Mid-level role with room for growth
General knowledge and skills : Intermediate to advanced level
knowledge and skills. Works on range of complexity projects and
Work hours : Flexible with 8am 5pm base; no time zone
This is not eligible for remote work from Colorado
We embrace a culture that celebrates and promotes the many
backgrounds, heritages and perspectives of our colleagues and
clients. Marsh & McLennan Agency offers competitive salaries and
comprehensive benefits and programs including: health and welfare,
tuition assistance, 401K, employee assistance program, domestic
partnership benefits, career mobility, employee network groups,
volunteer opportunities, and other programs. For more information
about our company, please visit us at: http://marshmma.com/careers
Keywords: Marsh and McLennan, White Plains , EH&B System & Operations Analyst (MMA National), Professions , White Plains, New York
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