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MLW Technician

Company: White Plains Hospital
Location: White Plains
Posted on: January 12, 2021

Job Description:

White Plains Hospital Job DescriptionTitle: MLW Technician Job Code: 500332Department/Location:Department of Laboratories/MLWFLSA Status:Non-ExemptReports to:Administrative ManagerLaboratory OutreachServicesPosition SummaryThe MLW Technician unpacks, registers and receives specimens, preparing them for processioning, whilelocating and correcting any discrepancies, and ensuring that specimens are preserved properly before forwardingthem to the appropriate laboratory section. Performs customer service related duties as assigned.Essential Functions and Responsibilities Includes the Following:1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.2. Responsible to remove specimens from transport bags, verifies proper identifiers on all requisitions; and promptlyfollows-up on discrepancies or omissions on paperwork or specimens3. Responsible for entering ordered tests from outreach requisition into HIS to ensure that the ancillary laboratorydepartments receive appropriate testing orders; prioritize workload to ensure the timely processing of all specimens4. Responsible for labeling and dissemination of specimen to the proper laboratory department5. Demonstrate knowledge and use of client specific registration and accessioning procedures6. Responsible for answering all incoming outreach telephone calls and responding in order to resolve call in anaccurate, efficient and timely manner7. Responsible for faxing laboratory results to physician offices as requested8. To ensure seamless communication between shifts, responsible for documentation of all outreach issues in theHIS for follow-up and resolution the next business day9. Responsible for STAT specimen pick-up at local physician office practices, as well as, dispatching contractedcourier service10. Responsible sorting, compiling and delivery of laboratory reports to local physician office practices11. Demonstrates knowledge of department and hospital policies and procedures and their execution12. Completes job specific competency requirements13. Maintains a clean and organized work area - Demonstrate ability to maintain a safe environment and useuniversal precaution14. Ensures all client inquiries are responded to in a timely manner15. Performs all other related duties as assigned.Education & Experience RequirementsHigh School graduate or GED equivalent requiredAbility to type 35 words per minutePrevious experience in a healthcare environment preferredMedical terminology preferredAbility to use basic office equipment, basic computer skills, and knowledge of CTR computer terminals a plusCore CompetenciesIntegrity to handle the confidential aspects of workAdaptability-ability to cooperate with othersStress Tolerance-retains composure under stressMust be able to communicate, converse and write in the English languageAbility to effectively communicate with internal and external customersAttention to DetailOrganizedFlexibilityTeam WorkLocation: White Plains Hospital -- Lab Med Labs/WestchesterSchedule: Part Time, Evening, Mon-Wed, Fri 3pm-9pm

Keywords: White Plains Hospital, White Plains , MLW Technician, Professions , White Plains, New York

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