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Receiving Supervisor

Company: Job Juncture
Location: White Plains
Posted on: July 28, 2020

Job Description:

About our client

A global Supply Chain company is looking for a Supervisor to join their Receiving operations team. This environment is a fast-paced, logistics operation.

Job Responsibilities

The Receiving Supervisor has direct responsibility for all activities within the Receiving department including the management of employees and processes. The position is responsible for the execution of all Receiving operations to ensure timely workflow and zero-defects.Key Elements

Team Training and Certification

  • Ensure proper training and certification of employees under responsibility (Company and contractors)

    Processes, Quality and Audits

    • Actively support the documentation of new and updated processes.
    • Actively support the resolution of CAPAs
    • Audit readiness


      • Provide daily and weekly throughput
      • Measure and report productivity


        • Manage Workload
        • Support other areas when overstaffed to optimize workload between departments

          Customer Satisfaction

          • Ensure less than one CAPA per Quarter related to RECEIVING.
          • Report customer audit discrepancies to management on time and identify corrective action and closure.

            Critical Success FactorsSupervise Employees

            • Provides daily direction and communication to employees to ensure quality and timely completion of work.
            • Ensures employees have appropriate training, certifications and other resources to perform their jobs inclusive of access to customer and company IT Systems.
            • Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
            • Uses appropriate judgment in upward communication regarding department or employee concerns.

              • Monitor employee breaks and time attendance and ensure permanent continuity of the business activities.
              • Ensure the adherence of employees to the company policies and take appropriate action when required.
              • Support the achievement of the company objectives and goals.

                Evaluate Employee Performance

                • Monitor daily employee performance. Coach employees for any improvements and address performance deficiencies.
                • Execute performance appraisal of the assigned staff.
                • Define and monitor S.M.A.R.T. objectives for each employee.

                  Manage Department Metrics

                  • Report to the operation manager on daily operations including throughput, productivity and quality measurements.
                  • Responsible for suggesting methods to improve departmental system operations, efficiency and service to both internal and external customers.

                    Ensure Customer Satisfaction

                    • Support the operation manager to strengthen the relationship between company and its customer.
                    • Analyze and ensure appropriate actions to resolve customer quality issues.

                      • Implement new processes, training and certifications as validated by customer and operation manager.

                        Additional Tasks

                        • Maintain timekeeping and personnel records
                        • Attend training on subjects of ISO, safety, business controls, etc. and cascade to your team.
                        • Communicate with employees and other department supervisors and managers on regular basis.
                        • Contribute to other company internal projects
                        • Scheduling


                          • Degree or diploma level with related experience.


                            • 3+ years supervisory experience in Warehousing or Manufacturing
                            • Experience in warehousing or manufacturing IT system

                              Skills for Success

                              • Excellent communication and interpersonal skills
                              • Strong leadership skills
                              • Self-starter and excellent organization skills to be able to handle multiple activities and prioritize work
                              • Basic electrical concepts understanding
                              • Cross functional team working
                              • Analytical and problem-solving skills
                              • Displaying willingness to improve and learn
                              • Assume ownership of assignments, completing commitments on time

                                Nice to Have

                                • Experience in Electronics Manufacturing
                                • Experience in Process Improvement implementation
                                • Experience with SAP IT system


                                  • Minimal travel may be required for training and trade shows.


                                    • $45,000 to $55,000 depending on experience

                                      Comprehensive benefits package

Keywords: Job Juncture, White Plains , Receiving Supervisor, Professions , White Plains, New York

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