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Junior Digital IT Analyst

Company: The Atlantic Group
Location: White Plains
Posted on: March 29, 2020

Job Description:

Responsibilities bull Provides Tier 1 support for software applications, real time interfaces, andor Digital ISIT Channels as directed. bull Serves as first point of contact for application or technical digital issues and escalate to Application Support Analyst andor 3rd party vendors as needed. bull Assists with daily support of digital applications to include breakfix, implementation, interfaces, custom content, APIs, and upgrades. bull Works closely with the Application Business Analyst, other regions, and Helpdesk Specialists in the maintenance of standards for application integration and application support. bull Serves as one of the primary escalation points for Digital ISIT Stream bull Assists with web projects and project documentation bull Closely adheres to governance for information security standards, policies, and procedures. bull Assists with system reviews, performance monitoring, and application testing bull Document process diagrams and procedures on key applications or processes bull Works with Internal Information Security Team to ensure that the application security needs of the organization are met or exceeded by the plan in place. bull Suggest changes to internal procedures that will enhance the use of new or existing software. bull Knowledge of low level coding and scripting using technologies provided in support of process automation and application integration. (This is not a coding role) bull Provides support with application upgrades and enhancements as directed by management or senior staff bull Makes suggestions on ways to use technology to improve and or automate existing business processes used by the business unit. Requirements bull Bachelors or other IT specialized information system certification preferred. bull Minimum one to two years enterprise level application support or relevant work experience. bull Knowledge of digital applications websites, analytics, CRM, web platforms, google, Adobe bull Willingness to pursue further education in meeting business needs with IS. Note Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion

Keywords: The Atlantic Group, White Plains , Junior Digital IT Analyst, Professions , White Plains, New York

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