Customer Service Representative

Company: Robert Half
Location: White Plains
Posted on: March 17, 2023

Job Description:

Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing Service industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This Customer Service Representative position is based in the White Plains, New York region and is a long-term contract / temporary to hire employment opportunity. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

Responsibilities

- May support business development and client referral goals by actively cross-selling and referring customers

- Receive and send written business correspondence

- Organize and route incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion Requirements - Microsoft Office experience preferred

- Strong customer service and office administrative skills

- Comprehensive knowledge of Certified Housing Counselor

- Multifamily Housing experience required

- Budget forecasting experience

- Strong familiarity with coordination

- Budgeting experience preferred

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Ability to navigate multiple computer systems and applications

- Excellent problem-solving skills

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

- Excellent oral and written communication skills

- Experience performing extensive research to resolve complex customer inquiries

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

-Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

- 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half, White Plains , Customer Service Representative, Other , White Plains, New York