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Senior Systems Engineer

Company: SMBC
Location: White Plains
Posted on: March 10, 2023

Job Description:

Working in an Architecture and Engineering group, the Senior Systems Engineer will be responsible for the design and architecture of various solutions utilizing Cloud and on-premise infrastructure and services. This multi-faceted role will be responsible for acting as both an individual contributor and an integrator, bringing together teams and technologies required to fulfil project and technical requirements. In addition, the role will require high level support and hand off to the support organization within SMBC.

  • Provide solutions as required across various technology stacks including Microsoft Windows, Linux, VMWare, Microsoft Azure, AWS, across all SMBC/Group Company entities in the Americas Division.

  • Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow.

  • Write and maintain automation and infrastructure-as-code, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.

  • Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.

  • Participate in the implementation of monitoring systems, for event monitoring, alerting and metrics.

  • Discover opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures.

  • Directly interface with support teams across all disciplines, to facilitate a closer relationship with Architecture and Engineering for collaborative implementations and knowledge sharing.

  • Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget.

  • Provide 3rd level support and input as required to teams diagnosing reported issues, providing root cause analysis to management and the business teams.

  • Work closely with senior management, architecture, application managers, information security, and support teams.

  • Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.


    • 7+ years of professional experience as a Windows or Linux Engineer.

    • Strong experience of core infrastructure technologies - Active Directory with complex domain trust relationships, group policies, DFS, DNS, DHCP, Windows/Linux OS, VMware, load balancing

    • Strong PowerShell or other scripting experience, especially with the goal of automation.

    • Prior experience working with configuration management tools (Ansible preferred) and infrastructure-as-code tools (HashiCorp Terraform).

    • Prior Cloud experience a plus.

    • Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners.

    • Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively.

    • Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors.

    • High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment.

    • A strong sense of urgency and accountability with exceptional time management skills.

    • Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors.

    • Comfortable in fast-paced environment with changing priorities and schedules.

      Job Locations US-NY-White Plains
      Posting Date 3 weeks ago (2/17/2023 9:42 AM)
      Career Category Information Technology
      iCIMS ID 2022-11940
      Corporate Title DIR
      Type Fulltime-Regular (Exempt/Non-Exempt)
      SMBC is an EO employer - M/F/Veteran/Disability

Keywords: SMBC, White Plains , Senior Systems Engineer, Other , White Plains, New York

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