Senior Systems Engineer
Company: SMBC
Location: White Plains
Posted on: March 10, 2023
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Job Description:
Overview
Working in an Architecture and Engineering group, the Senior
Systems Engineer will be responsible for the design and
architecture of various solutions utilizing Cloud and on-premise
infrastructure and services. This multi-faceted role will be
responsible for acting as both an individual contributor and an
integrator, bringing together teams and technologies required to
fulfil project and technical requirements. In addition, the role
will require high level support and hand off to the support
organization within SMBC.
Responsibilities
Provide solutions as required across various technology stacks
including Microsoft Windows, Linux, VMWare, Microsoft Azure, AWS,
across all SMBC/Group Company entities in the Americas
Division.
Work with internal teams and vendors on the integration of a
diverse set of systems into the central ITSM/ITOM platform,
ServiceNow.
Write and maintain automation and infrastructure-as-code,
leveraging PowerShell/Azure DevOps, Ansible and other approved
corporate automation and orchestration platforms.
Assist with migrations to cloud, ensuring best practices are
followed and architecture is compliant with company standards.
Participate in the implementation of monitoring systems, for event
monitoring, alerting and metrics.
Discover opportunities and help facilitate a mechanism to change,
evolve, improve, and simplify the infrastructure and supporting
processes/procedures.
Directly interface with support teams across all disciplines, to
facilitate a closer relationship with Architecture and Engineering
for collaborative implementations and knowledge sharing.
Collaborate with stakeholders to develop consensus, drive results,
and execute projects across the organization on time and within
budget.
Provide 3rd level support and input as required to teams diagnosing
reported issues, providing root cause analysis to management and
the business teams.
Work closely with senior management, architecture, application
managers, information security, and support teams.
Ensure handover of new/updated systems/documentation to team
providing 24x7x365 support.
Qualifications
7+ years of professional experience as a Windows or Linux
Engineer.
Strong experience of core infrastructure technologies - Active
Directory with complex domain trust relationships, group policies,
DFS, DNS, DHCP, Windows/Linux OS, VMware, load balancing
Strong PowerShell or other scripting experience, especially with
the goal of automation.
Prior experience working with configuration management tools
(Ansible preferred) and infrastructure-as-code tools (HashiCorp
Terraform).
Prior Cloud experience a plus.
Excellent verbal and written communication skills and ability to
articulate requirements, concepts and ideas to business and
technology partners.
Strong technical ability for diagnosis, triage, troubleshooting and
problem analysis with the ability to communicate results to
business stakeholders, IT support teams to resolve issues both
quickly and effectively.
Ability to influence people outside the immediate span of control,
negotiate and resolve conflicts, and work with business users, IT
partners and vendors.
High-Level customer service mindset and commitment to deliver
quality results to internal stakeholders in a demanding
environment.
A strong sense of urgency and accountability with exceptional time
management skills.
Comfortable in effectively communicating with business end users,
technical IT Teams, network partners and vendors.
Comfortable in fast-paced environment with changing priorities and
schedules.
Job Locations US-NY-White Plains
Posting Date 3 weeks ago (2/17/2023 9:42 AM)
Career Category Information Technology
iCIMS ID 2022-11940
Corporate Title DIR
Type Fulltime-Regular (Exempt/Non-Exempt)
SMBC is an EO employer - M/F/Veteran/Disability
Keywords: SMBC, White Plains , Senior Systems Engineer, Other , White Plains, New York
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