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SAP SuccessFactors Implementation Analyst, Vice President

Company: Sumitomo Mitsui Banking Corporation
Location: White Plains
Posted on: June 12, 2021

Job Description:


The Employee Experience Designer will help build, implement, and support a firmwide SAP SuccessFactors deployment and ongoing enhancements. This is a key role bridging between the business, the technical team and our implementation partner, focusing on delivering best possible service and user experience to employees within the organization. This role develops streamlined and effective user experiences within the Human Resources process lifecycle for both the administrator and end-user and requires a strong background in HR processes as well as HR technology strategies and systems to effectively provide employees a well-designed work reality. The Experience Designer will partner closely with HR functions to identify, enhance and implement their business processes against the technology strategy to leverage system automations and optimize moments that matter for employees and provide business leaders with the data needed to make informed decisions.


  • Champion the Employee Experience strategy and migration of HR services to a Cloud infrastructure
  • Partner with the HR business and users to gather and document business and technical requirements (both functional and non-functional)
  • Acquire in-depth knowledge of existing business processes and systems, documenting process models and task analysis, to identify areas for potential process improvement
  • Identify business risk and issues, and detail business impact for mitigation plans, including any handover or operational early life support for a smooth transition
  • Ensure proper documentation and traceability of the business requirements through the solution design and delivery process
  • Rationalize business objectives and problems and identifies alternative solutions, performs feasibility studies, cost/benefit analysis and suggests the best course of action
  • Build and maintain strong business relationships with all stakeholders and designated contacts, to share business system and domain knowledge
  • Work closely with project and product management teams with the purpose of providing analysis updates, removing task blockers to facilitate business or technical decisions in the company's best interest
  • Contribute to cross functional project teams that address enterprise-wide transformation initiatives or IT infrastructure needs
  • Develop reports and analytics using standard SAP SuccessFactors reporting functionality
  • Support integration between SAP SuccessFactors and other systems
  • Stay up-to date on industry best practices and capabilities of the SuccessFactors modules


  • 3+ years of demonstrated SAP SuccessFactors design and implementation experience
  • Experience in any of the following modules of SAP SuccessFactors preferred:
  • Employee Central
  • Employee Central Payroll
  • Recruiting and Onboarding
  • Performance and Goals
  • Succession and Development
  • Compensation
  • Benefits Administration by Benefitfocus
  • Time Management by Kronos
  • Signature Management using DocuSign
  • Certification as an SAP SuccessFactors practitioner a plus
  • 5+ years of experience as a Business or IT Systems Analyst in the Human Resources area
  • Detailed knowledge of SuccessFactors APIs, services and tools implementation approaches
  • Knowledge of Recruitment, Resourcing and Onboarding functions within a complex HR systems landscape
  • Comprehensive knowledge of project lifecycle delivery as a Business Analyst in a technical environment
  • Comprehensive knowledge of business and data analysis tools and techniques such as: requirements engineering, structured analysis and design, process mapping and component business modelling, and business process re-engineering
  • Experience working in a large-scale organization who employ people on a wide range of contract types and durations and have both linear and matrix management approaches
  • Experience to independently lead interactions with business, conduct design sessions in order to understand business challenges and objectives and document the business process requirements
  • Strong written and verbal communication skills

Keywords: Sumitomo Mitsui Banking Corporation, White Plains , SAP SuccessFactors Implementation Analyst, Vice President, Other , White Plains, New York

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