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Digital Product Manager

Company: Arch Capital Group Ltd.
Location: White Plains
Posted on: June 9, 2021

Job Description:

The Position

The Digital Product Management team has responsibility for solving human and business problems with new technology. The Digital Product Manager drives the product strategy, product roadmap development, and market delivery/operation of the product offering.

This role will work closely with business stakeholders, customers and agile product team members to effectively execute against digital initiatives. The ideal candidate will be a highly customer focused product manager with experience in product strategy, value delivery, and product lifecycle management.

Job Responsibilities

  • Perform market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionality
  • Partner with business owners and agile product teams to build product roadmaps that will be incorporated in to the broader company product portfolio plan
  • Foster close relationships with key market constituents to validate product strategy and roadmap
  • Plan, prioritize, and manage the product vision and features from conceptual stages through the product lifecycle to solve customer problems in a way that is viable for the business and feasible for our technology team to implement
  • Work with IT and Business partners to ensure the digital products in operation are well understood and supported
  • Partner with business and technical teams to plan and prioritize system releases and specific release content
  • Assist with preparation of business case (financial/ROI) analysis to quantify and determine the value to the company of a current or potentially new system/application
  • Understand the business and follows the agile software development framework and processes

Required Skills/Experience

  • 3 to 5 years or related experience
  • Strong understanding of product management with emphasis on agile software development processes
  • Ability to craft a product vision and convert that into a concrete roadmap
  • Experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
  • Understanding of usability and user experience best practices
  • Experience defining digital content experiences (experience with mortgage products helpful)
  • Ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources
  • Ability to be strategic and tactical in day to day interactions
  • Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)
  • Ability to overcome internal barriers and negotiate constraints to produce successful digital initiatives

Desired Skills/Experience

  • Good communication and presentation skills
  • Ability to make decisions in a fast-paced, deadline-driven and rapidly changing environment
  • Ability to establish credibility, influence and effective working relationships with peers and stakeholders


  • Required knowledge and skills would typically be acquired through a Bachelor's Degree in business, computer science or related field (or equivalent in experience); MBA preferred

The Company

Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis. Arch Capital Services LLC provides support and expertise to entities across ACGL to help them operate effectively and efficiently. Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.

Keywords: Arch Capital Group Ltd., White Plains , Digital Product Manager, Other , White Plains, New York

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