Senior Associate, Analytics Product Owner

Company: New York Life Insurance Company
Location: White Plains
Posted on: June 4, 2021

Job Description:

When you join New York Life, you're joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

New York Life's primary distribution channel is the career Agency sales force ofmore than 12,000agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations.

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women's markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

The Data Analytics Team is in search of a strong, detail-oriented product owner to assist in developing requirements for new projects, system enhancements, and test changes required by the various business units. The candidate will work closely with the business subject matter experts and development teams to make decisions impacting the use of data in the business going forward. This team is responsible for developing Dashboard 2.0 which is used by Agents, Field Managers, Home Office and Zone Management teams to track progress towards Agency business objectives.

Role Overview

+ Analysis and insights:

+ Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations.

+ Connect people data to business performance data to generate relevant, actionable insights and make strategic and tactical recommendations.

+ Strategic decision making:

+ A proven track record of decision making and problem solving based on analytics.

+ Exercise decision making and problem solving based on analytics.

+ Leverage your business skills to connect data insights to understand and solve business challenges.

+ Solution design and ownership:

+ Leverage emerging technologies to prepare and deliver insights in a scalable way for the Agency distribution system including the recruiting process, agent contracting and the policy life cycle.

+ Manage changes to final requirements through change control process and write specifications for bugs and enhancements.

+ Execution:

+ Support user acceptance testing and defect management.

+ Strong communication skills:

+ Understands the business goals and can straddle the discussion between business and data.

+ Provide production support for Agents, Field Managers and Home Office employees by answering inquires, researching specific cases and reconciling numbers to other reporting systems.

+ Prepare training materials for end users and communications to the Field and Home Office.

Qualifications

+ Bachelor's Degree or equivalent business experience.

+ Minimum of 5-7 years of relevant experience.

+ 5+ years of experience with financial service industry (Life insurance products and business knowledge preferred).

+ Interest in technology and software.

+ Ability to simplify complex processes into easy to understand mocking of new Dashboard screens or enhancements to existing screens, developing test plans, testing key changes.

+ Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.

+ Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus.

+ Ability to prioritize tasks, work on multiple and rapidly changing assignments.

SF:LI-KV1

**Please note** **: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.**

Recognized as one of _Fortune's_ World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by ourFoundation (https://www.newyorklife.com/foundation) .We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visitLinkedIn (https://www.linkedin.com/company/newyorklife/) , ourNewsroom (https://www.newyorklife.com/newsroom/) and theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .J

Job Requisition ID: [[id]]

Keywords: New York Life Insurance Company, White Plains , Senior Associate, Analytics Product Owner, Other , White Plains, New York