Customer serv

Company: Robert Half
Location: White Plains
Posted on: January 9, 2021

Job Description:

Ref ID: 02970-0011613929Classification: Customer Service RepresentativeCompensation: $11.09 to $12.84 hourlyOfficeTeam is in search for our next star Customer Service Specialist! As a Customer Service Specialist working through OfficeTeam, you will be responsible for providing superior quality service to customers of our clients! If you enjoy speaking with people, are a master at conflict resolution, and have a solution-oriented mind-set, we want to hear from you!Daily ResponsibilitiesUtilize proprietary software to log conversations with customers and to document actions takenResponsible for answering 30-40 inbound phone calls dailyAssist customers by offering information on products/services or referring them to the department that is able to follow-up on designated issueSend out follow-up correspondence to customers with detailed information of issue resolutionPotential to assist with collection of payment via outbound callsMaintain customer records and update customer accountsJob Requirements:3-5 years previous experience working in a retail customer service environment OR 1+ year in a call center environmentAbility to multitask by answering customer inquiries while documenting conversationAbility to type 45+ wpmStrong customer Service skills and ability to problem solveOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, White Plains , Customer serv, Other , White Plains, New York