Customer serv
Company: Robert Half
Location: White Plains
Posted on: January 9, 2021
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Job Description:
Ref ID: 02970-0011613929Classification: Customer Service
RepresentativeCompensation: $11.09 to $12.84 hourlyOfficeTeam is in
search for our next star Customer Service Specialist! As a Customer
Service Specialist working through OfficeTeam, you will be
responsible for providing superior quality service to customers of
our clients! If you enjoy speaking with people, are a master at
conflict resolution, and have a solution-oriented mind-set, we want
to hear from you!Daily ResponsibilitiesUtilize proprietary software
to log conversations with customers and to document actions
takenResponsible for answering 30-40 inbound phone calls
dailyAssist customers by offering information on products/services
or referring them to the department that is able to follow-up on
designated issueSend out follow-up correspondence to customers with
detailed information of issue resolutionPotential to assist with
collection of payment via outbound callsMaintain customer records
and update customer accountsJob Requirements:3-5 years previous
experience working in a retail customer service environment OR 1+
year in a call center environmentAbility to multitask by answering
customer inquiries while documenting conversationAbility to type
45+ wpmStrong customer Service skills and ability to problem
solveOfficeTeam, a Robert Half Company, matches professionals in
the administrative field with remote or on-site jobs on a temporary
and temporary-to-full-time basis. Whether you're a seasoned
administrative pro or starting your career, we have options for
you.Our experienced staffing professionals can promote you to
employers and advocate on your behalf. We provide access to top
jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches your skills and
experience with jobs.When you work with us, you're working with the
best. has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at 1.888.490.4154. All applicants applying for
U.S. job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.-- 2020
OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans.
By clicking "Apply Now," you're agreeing to Robert Half's Terms of
Use (www.roberthalf.com/terms-of-use).
Keywords: Robert Half, White Plains , Customer serv, Other , White Plains, New York
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here to apply!
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