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Chief Operating Officer

Company: Community Housing Innovations, Inc
Location: White Plains
Posted on: September 12, 2020

Job Description:

Reporting to the CEO, and as a member of the Executive Leadership Team, the COO provides  leadership across all support functions of the organization with an aim for workplace excellence and outstanding level of integrity and compliance. The COO will be responsible for ensuring that CHI’s infrastructure and systems are sufficient to keep up with the organization’s accelerating growth. This person will play a key role in day-to-day leadership development, identifying opportunities and challenges, and work across departments to design and implement highly innovative and scalable solutions.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of the position

Strategy, Vision and Leadership:

• Serve as the agency’s designated performance and compliance officer. Provide staff with a

• In collaboration with the Executive Team, lead strategic planning development activities.

• Ensure that CHI is adhering to the strategic plan, delivering status reports to the CEO and Board of Directors.

• Maintain effective lines of communication among all staff, keeping the CEO informed on all

critical issues.

• In partnership with the Chief Program Officer (CPO), identify opportunities for CHI to integrate

cross program activities and functions. In addition, leverage cross-program strengths to take

advantages of new opportunities and/or to address organizational challenges.

• Partner with the CEO to represent CHI with external constituency groups, including

community, governmental, and private organizations.

• In an effort to mitigate risk and agency liabilities that result in fiscal impact, collaborate with

the Chief Financial Officer (CFO) to proactively identify, investigate, and remedy risk areas that

have negative fiscal implications.

Systems Development/ Management:

• Support the CEO in developing and monitoring organization-wide project plans.

• The COO will oversee the Operations Department. Identify, develop and implement operational systems improvements that will support highly efficient and effective performance as CHI continues to grow in size and complexity.

• Demonstrate a deep commitment to innovation and a strong sense of how to use technology,

data, and systems to improve services, reduce cost, and foster data-informed decision making.

Performance Management & Talent Development:

• Establish Continuous Quality Improvement (CQI) processes and data monitoring mechanisms

(e.g. dashboards, logic models, project plans, etc.) to aid the CPO and departmental directors in

developing goals, assign accountability, set objectives, establish priorities. Under the direction

of the COO, the Director of Compliance and Performance will facilitate the coordination of

recurrent internal self-audits and corrective action plans.

• Facilitate monthly Performance Management Meeting with leadership staff to discuss their

portfolio’s performance and their team’s progress on active projects. The COO will be

instrumental in the CEO’s process of evaluating leadership staffs’ performance, including

QUALIFICATIONS:

The successful candidate will have proven experience leading and inspiring teams of diverse individuals and departments to meet shared goals.

Qualifications include a minimum 5 years of senior leadership experience.

Experience with organizational, strategy, and budget development, with the capacity to allocate resources strategically.

Experience designing and directing complex work projects across multiple business units.

Undergraduate Degree required; advanced degree with a focus in business administration, public administration, or non-profit administration strongly preferred.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

** Must be able to undergo an extensive background check as well as drug screening**

Keywords: Community Housing Innovations, Inc, White Plains , Chief Operating Officer, Other , White Plains, New York

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