Job Overview: The responsibility of the Asset
Protection / Loss Prevention Supervisor is to support
their assigned stores business plan and the direction of Corporate
by providing leadership, expertise, and training to their assigned
store for the reduction of inventory shortage and controllable
losses. This includes deterring losses attributed to
external, internal theft through observation, apprehension, and,
when directed prosecution. The AP/LP Supervisor is charged with
maintaining a high degree of professionalism.
All hourly associates are eligible to receive aquarterly bonus
incentive, colleague discounts and the opportunity to be a partof
an iconic brand. Certain criteria must be met to receive the
Essential Functions : Identify, observe, and apprehend
individual(s) for committing external theft(s), which include
shoplifting, ticket switching, refund fraud, and credit card fraud,
Understands and follows the 6-step apprehension guideline set
forth by the Asset Protection / Loss Prevention Department for the
apprehension of shoplifters.
Work surveillance on the sales floor requiring a focused
attention to detail to identify potential external and internal
Handle volatile and potentially dangerous situations in the
execution of an apprehension.
Ability and comfort to effectively perform apprehensions while
Knowledgeable on state laws and statutes as related to the
criminal activity and apprehensions (all external theft case
Represents Bloomingdale's to law enforcement and to the courts
Understanding of operation and monitor the stores CCTV system,
and floor surveillance techniques.
Maintain a safe work environment and respond and handle volatile
Responsible for assisting in the safe evacuation of building in
cases of emergency, such as flood, fire, or natural disaster.
Partners with stores team in the development and execution of
shortage plans and awareness programs.
Effectively handle multiple tasks and projects through
completion while demonstrating the ability to communicate findings
Qualifications: Strong written and verbal skills to prepare case
paperwork and testifying in court proceedings as a representative
Strong investigative skills. Ability to make decisions and
Satisfy all licensing requirements (as required by state or
Ability to work well under pressure
Previous experience in retail Asset Protection / Loss Prevention
4 year College degree
This job description is not all inclusive. Macy’s Inc. reserves
the right to amend this job description at any time. Macy's Inc. is
an Equal Opportunity Employer, committed to a diverse and inclusive