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Shift Manager (2nd)

Company: Affinity Executive Search
Location: White Plains
Posted on: August 3, 2020

Job Description:

Our client is one of the worlds largest leading Supply Chain Operators. This environment is a fast-paced, logistics operation. The work schedule for this position is 2:30pm-11:00pm. JOB RESPONSIBILITIES The 2nd Shift Manager is responsible for the safe execution of all warehouse operations to ensure timely and zero-defect operations. The Manager has direct responsibility on all activitieswithin the warehouse including the management of employees and processes. KEY ELEMENTS TEAM TRAINING AND CERTIFICATION Ensure proper training and certification of employees under responsibility (company and contractors) PROCESSES, QUALITY AND AUDITS Actively support the documentation of new and updated processes. Actively support the resolution of CAPAs Audit readiness MEASUREMENT Provide daily and weekly throughput Measure and report productivity REVENUE Manage Workload Support other areas when overstaffed to optimize workload between departments CUSTOMER SATISFACTION Ensure less than one CAPA per Quarter related to Warehouse Report customer audit discrepancies to management on time and identify corrective action and closure. CRITICAL SUCCESS FACTORS EMPLOYEE SUPERVISION Provides daily direction and communication to employees to ensure quality and timely completion of work. Ensures employees have appropriate training, certifications and other resources to perform their jobs inclusive of access to customer and company IT Systems. Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level. Uses appropriate judgment in upward communication regarding department or employee concerns. Monitor employee breaks and time attendance and ensure permanent continuity of the business activities. Ensure the adherence of employees to the company policies and take appropriate action when required. Support the achievement of the company objectives and goals. PERFORMANCE EVALUATIONS Monitor daily employee performance. Coach employees for any improvements and address performance deficiencies. Execute performance appraisal of the assigned staff. Define and monitor S.M.A.R.T. objectives for each employee. METRIC MANAGEMENT Report to the operation manager on daily operations including throughput, productivity and quality measurements. Responsible for suggesting methods to improve departmental system operations, efficiency and service to both internal and external customers. CUSTOMER SATISFACTION Support the operation manager to strengthen the relationship with its customer. Analyze and ensure appropriate actions to resolve customer quality issues. Implement new processes, training and certifications as validated by customer and operation manager. ADDITIONAL TASKS Maintain timekeeping and personnel records Attend training on subjects of ISO, safety, business controls, etc. and cascade to your team. Communicate with employees and other department supervisors and managers on regular basis. Contribute to other company internal projects EDUCATION Degree or diploma level with related experience. EXPERIENCE 3 years experience as a supervisor or relevant role in Warehousing and/or Manufacturing area Experience in warehousing and/or manufacturing IT system SKILLS FOR SUCCESS Excellent communication and interpersonal skills Self-starter and excellent organization skills to be able to handle multiple activities and prioritize work Basic electrical concepts understanding Cross functional team working Analytical and problem-solving skills Displaying willingness to improve and learn Assume ownership of assignments, completing commitments on time NICE TO HAVE Experience in Electronics Manufacturing Experience in Process Improvement implementation Experience with SAP IT system TRAVEL Minimal travel may be required for training and trade shows. COMPENSATION $60,000 to $65,000 depending on experience Comprehensive benefits package

Keywords: Affinity Executive Search, White Plains , Shift Manager (2nd), Other , White Plains, New York

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