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HelpDesk Specialist

Company: UCI
Location: White Plains
Posted on: July 25, 2020

Job Description:

UCI is seeking for "Help Desk Specialist" with our Direct Public Sector Client in White Plains, NY. Position Details Client (Direct Client)Position Help Desk Specialist Location White Plains, NYDuration 12 Months Job Functions Responsibilities Minimum 4 years prior demonstrated experience bull Remote phone support bull Exceptional written and oral communication skills bull Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills bull Ability to absorb and retain information quickly bull Ability work independently with minimal supervision bull Sitting for extended periods of time bull General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support bull Windows 10 bull MS Office (versions 2016O365) bull MS Outlook (versions 201316 O365) bull Intune Webmail bull Cisco Jabber Meeting Place bull Active Directory Active Roles Quest Password Manager bull SAP Maximo ndash password unlockresets bull Enterprisedepartmental applications bull Periodically support other IT Groups as needed Faruk Kureshi Unique Comp, Inc Direct - 718-706-9195 Email- farukuciny.net

Keywords: UCI, White Plains , HelpDesk Specialist, Other , White Plains, New York

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