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IS/IT Planning, Control & Analysis Manager

Company: Istonish
Location: White Plains
Posted on: July 28, 2020

Job Description:

Istonish is a minority owned, privately-held, award-winning business enterprise, headquartered in Denver, Colorado. When you join Istonish, you become a part of the team dedicated to delivering outstanding technical and customer service to our clients. Our client, a revolutionary Fortune 500 CPG company, committed to positively changing the world ndash one better food choice at a time, has a 7+month contract opportunity for an Associate Manager, Sales Operations. Position will be 37.5 hoursweek - work location is Rockville, MD (will start remotely). POSITION DESCRIPTION The Temp Associate Manager, Sales Operations identifies, plans and develops processes for clientrsquos Commercial Effectiveness (CE) Center of Excellence platform. This hands-on role plays a key role in handling day-to-day requests from internal users, developing end-to-end process flows, training sales colleagues on CE tools, project management, vendor management, and generating training documentation and communications to support the various sales, marketing, medical, and servicesupport organizations across client. This position also oversees the initiation, development, and execution of assigned projects within a defined period of time and works closely with key stakeholders to ensure the effectiveness of solutions deployed are in support of sales managementrsquos priorities and objectives. Essential Functions Liaise between the Sales, LD, Marketing, Operations, finance and Medical teams with process-based solutions to increase sales force optimization cross-functional collaboration. Assist in Sales Force optimization, including, but not limited to call targeting and segmentation, territory design re-alignment, customer profiling. Design, develop, implement, and support effective sales tools technology-based solutions for all field sales divisions. Responsible for managing the Sales Incentive Compensation Plan process, working with key stakeholders on plan design, approval dissemination. Interface with all cross-functional departments to plan, develop, and implement all communications, programs and initiatives directed to the field sales teams. Develop and communicate sales related SOPs as necessary. Understand the sales data landscape and critically evaluate information gathered from multiple sources (stakeholders) to find and implement commercial solutions. Support all field Sales teams via end-to-end sample management process, from overseeing product availability in Veeva to providing sample order status updates and sample budget management. Governance Management Develop user requirements specifications and standardized SOP templates. Work with the various cross-functional teams to understand needs, and in response to those needs, design and deliver projects involving technology, processes and organizational change initiatives for CE implementations. Partner with Sales, Finance, and Legal colleagues to help manage the contracting process and vendor management, ensuring that critical tasks are completed appropriately, and that all requirements and approvals are documented accurately. Develop, document and implement additional sales processes where necessary, re-design workflows and implement new approaches that increase efficiency and management visibility and reduce risk. Other duties as assigned. Knowledge, skills and abilities Knowledge of CLMCRM systems used in healthcare sales settings. Project management skills and understanding of the project management lifecycle. Strong interpersonal communication skills, both verbal and written. Ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Proven ability to drive performance across matrix teams within a fast-paced dynamic environment. Ability to effectively organize and prioritize tasks to achieve established deadlines. Ability to work cross functionally and at all levels of the organization. Minimum qualifications BSBA Degree Required. Nutrition education a plus, MBA Preferred. Combined minimum of 5 years of sales, sales training, andor commercial effectiveness related experience. Understand territory alignment, customer segmentation, sales compensation. Sales models and can create innovative solutions to the sales team. Sales technology experience, CRM usage. Technology oriented.

Keywords: Istonish, White Plains , IS/IT Planning, Control & Analysis Manager, IT / Software / Systems , White Plains, New York

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