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Entry Level Technical Support

Company: Donnelly & Moore Corporation
Location: White Plains
Posted on: March 26, 2020

Job Description:

PROJECT OVERVIEW This role will support the client's desktop support team. Candidate will be tasked to support hardwaresoftware technology and issues and headquarters' fleet of 750 Desktop PCs and printer equipment. FUNCTIONS AND RESPONSIBILITIES The candidate should have in-depth knowledge in the following areas (capabilities will include but are not limited to) Windows 7Windows 8.1Windows 10 MS Office 2013, 2016 S Outlook 2010, 2013, 2016, O365 NIC, CD-RW, Video Cards, Etc. SupportInstallTroubleshoot the following but not limited to Operating Systems MS Office Products Exchange Anti-Virus Must be familiar with installing the following Desktop Replacements (PC, Laptops, Windows Tablets) Monitors Hard Drives Memory Scanners iPhones Support DesktopPrinter Replacement Life Cycle Program Periodically Support Other IT Groups within NYPA Organization Asset ManagementDisposal of Equipment SKILLS Requirements Minimum 4 years prior demonstrated experience Must be able to work independently with minimal supervision Getting the Job Done Collaboration Decision making Communication Planning 4 Teamwork EDUCATION AND CERTIFICATIONS Associate Degree in Information Systems 4-year college degree is preferred. WORK SCHEDULE Monday through Friday For assignments based at White Plains Headquarters, the workday consist of 7.5-hour paid workday plus a required 0.5-hour unpaid lunch. Paid for time worked only there are no paid holidays, vacation or sick days. Overtime is not permitted unless authorized in advanced.

Keywords: Donnelly & Moore Corporation, White Plains , Entry Level Technical Support, IT / Software / Systems , White Plains, New York

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