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Entry Level Technical Support

Company: Donnelly & Moore Corporation
Location: White Plains
Posted on: March 21, 2020

Job Description:

Donnelly Moore is proud to be an Equal Opportunity Employer We celebrate and embrace the diverse cultures, perspectives, skills and experiences within our workforce, and strive to empower each individual. When you are hired by Donnelly Moore you enjoy these benefits A 401K Retirement Savings Plan administered by ADP Eligibility to Purchase Medical, Dental Vision insurance through Donnelly Moore DONNELLY MOORE reserves the right to contract only with direct employerssponsors of applicants and will not contract with intermediaries of applicants. Donnelly Moore Corporation may request proof of such direct employmentsponsorship prior to considering any applicant " PROJECT OVERVIEW This role will support the client's desktop support team. Candidate will be tasked to support hardwaresoftware technology deployment and troubleshooting of softwarehardware. FUNCTIONS AND RESPONSIBILITIES Actively monitor the desktop queue Perform break fix Configure, install and troubleshoot NYPA's allotted software Deployment of laptops, monitors, desk phones Imaging laptops and desktops Maintain CMDB Customer Service Support other IT Groups within NYPA's organization Asset management disposal of equipment SKILLS Minimum 4 years prior demonstrated experience Must be able to work independently with minimal supervision Getting the Job Done Collaboration Decision making Communication to team and management Teamwork Excellent Customer Service Skills Time Management EDUCATION AND CERTIFICATIONS Associates Degree in Information Systems 4-year degree preferred WORK SCHEDULE Monday through Friday For assignments based at White Plains Headquarters, the workday consist of 7.5-hour paid workday plus a required 0.5-hour unpaid lunch. Paid for time worked only there are no paid holidays, vacation or sick days. Overtime is not permitted unless authorized in advanced.

Keywords: Donnelly & Moore Corporation, White Plains , Entry Level Technical Support, IT / Software / Systems , White Plains, New York

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