Customer Care Manager Hiring Event

Company: Raymour & Flanigan Furniture / Mattresses
Location: White Plains
Posted on: January 14, 2021

Job Description:

Raymour & Flanigan Furniture / Mattresses Hiring Event!Event DetailsDate: Wednesday, January 20, 2021Location: Raymour & Flanigan Furniture / Mattresses, 2264 Bartow Ave, Bronx, NY 10475 USWhat We're Hiring ForSales Professional (commissioned)Customer Care RepresentativeCustomer Care ManagerIntake Details:RequirementsFlexibility to work a retail schedule that includes nights, weekends, and holidaysEnergy, enthusiasm and the ambition to flourish in a fast-paced environmentAbility to interact professionally with peers and managementAbility to engage customers in a friendly, engaging, and professional dialogueCompleting our online application prior to the event is strongly encouraged and will speed up the process.What to wearDress code is Business (business suit, tie).About Raymour & Flanigan Furniture / MattressesFamily owned company since 1947Vision: Enhance the customer shopping experienceMission: Treat our people well and they will treat our customer's wellGreat Place to Work-Certified!World Class Benefits: Medical, Dental, Vision, 401k with company match, Life Insurance, Paid Vacation and more!Tuition ReimbursementOpen Door PolicyState of the Art Distribution CenterLife and Safety TrainingAnnual Holiday BreakfastAdvancement and Growth OpportunitiesWhat is a Hiring Event?Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you're a fit!Application Link: https://recruiting.adp.com/srccar/public/nghome.guid?c=1147511&d=External&prc=RMPOD3&r=5000664425306YouTube Link: https://www.youtube.com/embed/Hz1pbrfCbLEInterviewing Customer Care Manager for:Co-op City Showroom located at 2264 Bartow Avenue Bronx, NY, 10475Expectations:Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.Successfully lead, build and develop a team for modeling service excellenceMaintain associate payroll, benefit and performance informationHire, coach, mentor and develop associatesPartner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.Display initiative to succeed in an entrepreneurial culture.Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.Multi- task within a fast paced service environment.Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.Provide responsive communication of information to Director of Customer Care, associates and customers.Proactively resolve escalated customer issues.Able to identify opportunities and find solutions for continuous improvementProblem-solve, organize and balance multiple priorities within a fast-paced environment.Maintain composure when handling unexpected challenges and competing demands.Perform additional functions that may be assigned at the discretion of management.Qualifications:Minimum three years' management experience in a customer service or retail environment.Proficient in PC-based applications.Leadership skills required.Bachelor's degree preferred.Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.

Keywords: Raymour & Flanigan Furniture / Mattresses, White Plains , Customer Care Manager Hiring Event, Human Resources , White Plains, New York