WhitePlainsRecruiter Since 2001
the smart solution for White Plains jobs

Virtual Customer Service

Company: Mommy Jobs Online
Location: White Plains
Posted on: July 9, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, White Plains , Virtual Customer Service, Hospitality & Tourism , White Plains, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


709 Lexington Ave: Prep Cook
Description: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach home cooks who are excited to share (more...)
Company: Dig Inn
Location: New York
Posted on: 07/21/2019

Team Leader
Description: Are you driven by solving problems and enjoy leading people Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is looking for (more...)
Company: H&R BLOCK
Location: Long Beach
Posted on: 07/21/2019

Food & Beverage Manager
Description: OVERVIEW br br Assist the Director of F B Outlets in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, (more...)
Company: The Westin New York Grand Cent
Location: New York
Posted on: 07/21/2019


Macys Retail Sales, Full Time: The Mall at Short Hills
Description: Job Overview: br As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star (more...)
Company: Macy's
Location: Short Hills
Posted on: 07/21/2019

Sales Supervisor Part-Time Job
Description: Req : 87771 Location Name: Wayne Town Center, Wayne Department: Stores Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. The company (more...)
Company: DSW
Location: Wayne
Posted on: 07/21/2019

First Year Tax Professional
Description: br Do you have a passion for helping people and solving problems Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of (more...)
Company: H&R BLOCK
Location: Belleville
Posted on: 07/21/2019

Penn Plaza: Sous Chef
Description: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach home cooks who are excited to share their (more...)
Company: Dig Inn
Location: New York
Posted on: 07/21/2019

Broad Street: Prep Cook- Dig Inn
Description: The next generation of chefs are evolving in DIG restaurants. br Our scratch based kitchens are built around people with a true passion for real good food. We teach home cooks who are excited to share (more...)
Company: Dig Inn
Location: New York
Posted on: 07/21/2019

Customer Service Clerk
Description: Customer Service Clerk: br Duties and Responsibilities ul li Responsible for greeting customers and offering assistance in product and service selection. li Manages operations of retail window (more...)
Company: Job Placement Services
Location: New Rochelle
Posted on: 07/21/2019

Shift Leader
Description: Playa Bowls - Bergen County, the radest smoothie and bowl shop on the planet, is looking for full time and part time flexible Shift Leaders day - evenings - weekends Must be flexible to join our (more...)
Company: Playa Bowls
Location: Ridgewood
Posted on: 07/21/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

White Plains RSS job feeds