Customer Service Representative

Company: Richard Allen
Location: White Plains
Posted on: July 31, 2022

Job Description:

Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Our customers will be coming to us one-on-one at our retail locations. This position handles both retail customer service and retail sales. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, retail, sales, or other related fields Ability to build rapport and a trusting relationship with clients Ability to prioritize and multitask Ability to have fun with your customers Positive and professional demeanor Excellent written and verbal communication skills Company Description Richard Allen, Inc. is a leader in outsourced customer acquisition, target marketing, and direct sales. We were established in response to a demand from large companies for a more effective direct sales and marketing approach. At Richard Allen we are dedicated to helping our clients in their pursuit to acquire new business. We have proven that a firm handshake, a friendly smile, and clear communication go a long way.

Keywords: Richard Allen, White Plains , Customer Service Representative, Hospitality & Tourism , White Plains, New York