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Customer Service Representative

Company: Robert Half Office Team
Location: White Plains
Posted on: April 8, 2021

Job Description:

DescriptionOfficeTeam is in search for our next star Customer Service Specialist! As a Customer Service Specialist working through OfficeTeam, you will be responsible for providing superior quality service to customers of our clients! If you enjoy speaking with people, are a master at conflict resolution, and have a solution-oriented mind-set, we want to hear from you! Daily Responsibilities Utilize proprietary software to log conversations with customers and to document actions taken Responsible for answering 80-100 inbound phone calls daily Assist customers by offering information on products/services or referring them to the department that is able to follow-up on designated issue Send out follow-up correspondence to customers with detailed information of issue resolution Potential to assist with collection of payment via outbound calls Maintain customer records and update customer accountsRequirementsRequirements 3-5 years previous experience working in a retail customer service environment OR 1+ year in a call center environment Ability to multitask by answering customer inquiries while documenting conversation Ability to type 45+ wpm Strong customer Service skills and ability to problem solvePlease contact us immediately by applying to our open role or calling us directly at 914-949-2200OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, youre working with the best. has been recognized as one of FORTUNEs Most Admired Companies every year since 1998 and was named to Forbes inaugural list of Americas Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, youre agreeing to Robert Halfs Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half Office Team, White Plains , Customer Service Representative, Hospitality & Tourism , White Plains, New York

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