WhitePlainsRecruiter Since 2001
the smart solution for White Plains jobs

Byram Healthcare Service Desk Analyst

Company: Owens & Minor
Location: White Plains
Posted on: July 15, 2019

Job Description:

Job Description POSITION SUMMARY Answers incoming calls from internal customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity ESSENTIAL JOB FUNCTIONS: 1. Answers and resolves inbound incidents at a large corporate help desk, efficiently and professionally, in a high volume call center environment that operates five days a week. 2. Proficiently manages the resolution of inbound incidents; balancing the need for customer service and issue resolution. 3. Effectively translates moderately-complex, technical concepts into easy to understand language to assist non-technically oriented customers. 4. Diagnoses hardware, software, printing, and network connectivity issues including LAN, WAN, WLAN and VPN access in a Windows 7/Office 2010 environment, offering a variety of Level One solutions over the phone; uses remote control tools to assist customers when needed. 5. Records all interactions with customers in an incident management tracking tool. SUPPLEMENTAL JOB FUNCTIONS: * Performs additional duties as directed. Qualifications EDUCATION & EXPERIENCE REQUIRED: * Associates Degree required; Bachelor's Degree preferred * Three or more years of IT related experience * Experience with a networked computer environment * Experience working with a knowledge base or knowledge tool * Or any combination of experience and education to meet the above requirements KNOWLEDGE SKILLS & ABILITIES: * Ability to work under moderate supervision * Conducts tasks and assignments as directed * Contributes to team objectives and outcomes as guided * Moderate business skills with a high level of proficiency * Consults with senior peers on general projects * Working knowledge of Active Directory * Experience working with a knowledge base or knowledge tool ADDITIONAL REQUIREMENTS: * Little or no travel required (less than 10%)

Keywords: Owens & Minor, White Plains , Byram Healthcare Service Desk Analyst, Healthcare , White Plains, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Healthcare Jobs


Telemetry - TELE RN - Travel (Hicksville,NY)
Description: Registered Nurse. Travel Nurse Associated
Company: HealthCare Traveler Jobs
Location: Hicksville
Posted on: 07/19/2019

Telemetry - TELE RN - Travel (West Babylon,NY)
Description: Registered Nurse. Travel Nurse Associated
Company: HealthCare Traveler Jobs
Location: West Babylon
Posted on: 07/19/2019

Physician: New Jersey Level 3 Neonatology Opportunity
Description: New Jersey Level 3 Neonatology opportunity to join a well established NICU. Work in a busy 54 Bed NICU with a Daily Census of 45. Be part of a great team and join 10 Neonatologists and support team. There (more...)
Company: CMP.jobs
Location: New Brunswick
Posted on: 07/19/2019


LPN - White Plains
Description: Requirements of the Licensed Practical Nurse LPN --- Current LPN license and registration--- CPR certification--- Malpractice insurance--- Resume--- Physical--- MMR Varicella titers--- PPD or proof (more...)
Company: Five Star Nursing
Location: White Plains
Posted on: 07/19/2019

RN Travel Nurse - ICU, ER, L&D, OR, PACU
Description: Travel Nurses Needed - All RN SpecialtiesFlorida Travel Assignments--Looking for a travel assignment in the state of Florida You are in the right place, the HCEN Network of staffing agencies have numerous (more...)
Company: HealthCare Travelers (Nursing)
Location: Hicksville
Posted on: 07/19/2019

Medical Surgical - Med/Surg RN - Travel (New Brunswick,NJ)
Description: Registered Nurse. Travel Nurse Associated
Company: HealthCare Traveler Jobs
Location: New Brunswick
Posted on: 07/19/2019

Behavioral Health Access Coordinator
Description: Location White Plains, New York Shift: Rotating United States of America Description: Access your opportunity to represent New York s top hospital. Behavioral Health Access Coordinator Days Westchester (more...)
Company: New York Presbyterian Regional Hospital Network
Location: White Plains
Posted on: 07/19/2019

Medical Surgical - Med/Surg RN - Travel (Levittown,NY)
Description: Registered Nurse. Travel Nurse Associated
Company: HealthCare Traveler Jobs
Location: Levittown
Posted on: 07/19/2019

Travel Nurse RN - Cardiac Cath Lab - $2,324.00 per week
Description: Travel Nurse RN - Cardiac Cath Lab - 2,324.00 per week NurseFly Travel Nursing with Travel Nurse Across America is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in White Plains, (more...)
Company: NurseFly Travel Nursing
Location: White Plains
Posted on: 07/19/2019

Family Practice Physician Job near Lakewood, New Jersey
Description: Family Practice-Without OB opening in Lakewood, New Jersey. This and other physician jobs brought to you by DocCafe.com
Company: H.D.A. MD Staff, LLC.
Location: Lakewood
Posted on: 07/19/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

White Plains RSS job feeds