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Dental Front Desk

Company: Westchester Dental Group
Location: White Plains
Posted on: November 12, 2021

Job Description:

Front Office/Receptionist Westchester Dental Group is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office then we encourage you to apply today. Job Summary We are looking for a motivated, resourceful, customer-driven individual to join our team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day to day expertise in practice level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Schedule: Mon-Thu 745a-515p, Fri 745a-215p, occasional Saturday and evenings Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly Schedule and confirm patient appointments to maximize the provider schedules Present treatment plans and financial responsibilities effectively to patients Address patient concerns while remaining calm, effective, and even-tempered in high pressure circumstances Maintain a positive and professional image, both individually and within the workspace Consistently meet the expectations and responsibilities of the Practice Leader and practice needs Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization Other assigned duties and responsibilities per management Required Skills/Abilities: Dental office experience preferred Softdent experience strongly preferred Excellent oral and written communication skills Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures Facility with Microsoft Office and dental practice management software Positively contribute to respectful and collaborative working environment with coworkers Facilitate patient comfort, care and satisfaction consistently Willingness to advance skills through continuing education opportunities Present to work during scheduled shifts Education and Experience High School Degree Prior front desk experience in a medical or dental office People management or staff/ project coordination experience Physical Requirements Prolonged periods sitting at a desk and working on a computer Prolonged periods of periods of standing and bending Must be able to lift Our Mission & Values: Drive All Decisions and Actions Committed to improving lives one smile at a time 1) Commitment Provide exceptional care and a WOW experience to our patients 2) Collaboration We accomplish more together than individually 3) Communication Clear expectations and feedback to our patients and team members 4) Cultivation Mentorship, education and training to empower leaders at the practice level 5) Continuity Develop lifelong patient and team relationships 6) Community Strong presence in the communities in which we are located PI147828035

Keywords: Westchester Dental Group, White Plains , Dental Front Desk, Healthcare , White Plains, New York

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