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Care Manager Assistant

Company: White Plains Hospital Center
Location: White Plains
Posted on: May 14, 2019

Job Description:

Job Post Date:05/08/2019Category:Clerical/Administrative SupportReq #:10916Facility:WHITE PLAINS HOSPITALDepartment:Care ManagementSchedule:Per DiemShift:VariedHours:Varied Working Days/Hours, Weekend CoverageJob Details:High School/GED/Vocational Position Summary A highly organized individual who will provide strong clerical support to the unit based care managers by handling all clerical responsibilities Job Responsibilities ? Performs office assistant and secretarial functions for the department, including but not limited to issuing the admission and discharge Medicare and non-Medicare appeal notifications, scheduling of all PCP after care appointments and assisting with obtaining transportation and ensuring a discharge "time out" is completed on every discharge. ? Assist the Care Manager with all of the steps necessary for discharging a patient, utilizing a discharge checklist ? Work with Teletracking milestones for discharge and care coordination ? Performs receptionist duties and responsibilities as required for the department, including but not limited to greeting and directing employees and visitors, responding to telephone inquiries. ? Create the required forms needed for documentation of regulatory and operational functioning of the department. Create a filing and tracking system for the storage and retrieval of all archived documents. ? Mailing and tracking of documents being mailed for regulatory reasons. ? Maintain statistics and submit monthly to Director of Care Management ? Performs other duties as assigned. Education, Training, Licensure and Experience Requirements High School Graduate Required 3 years' experience in a Hospital Care Management Department highly preferred Knowledge of Insurance and Medicare regulations Knowledge of discharge planning process and regulations Knowledge of medical terminology Interpersonal Skills ? Ability to speak, write, understand and communicate in English language ? Perform multiple duties in a high volume area ? Demonstrates analytical skills as well as accuracy and attention to detail. ? Efficiently balance visitors, phone callers, and secretarial duties ? Ability to deal professionally and efficiently with all staff and all levels of management and external constituencies ? Self-starter, self-motivated and ability to work without supervision ? Flexible, organized and able to set priorities ? Excellent telephone manners and good communication skills ? Exhibit courteous, cooperative and professional attitude at all times ? Retains composure under stress Essential Physical Requirements ? Must be physically able to stand for extended periods of time ? Must be able to perform word processing/computer work and use of transcription equipment ? Use of hand coordination and finger dexterity

Keywords: White Plains Hospital Center, White Plains , Care Manager Assistant, Executive , White Plains, New York

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