Director Of Operations
Company: Miller Family Law
Location: White Plains
Posted on: September 27, 2024
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Job Description:
You are obsessed with achieving excellence in operations to help
grow businesses. You understand that excellent operations underpin
the delivery of excellence to clients, and are essential to a
workplace in which the entire team can thrive.
You will work directly with the Owner of a fast-growing, innovative
law firm. You will strategize and implement all aspects of firm
operations, including administrative and financial supervision. You
will play a crucial leadership role in molding and upholding the
firm's culture.
You excel in workflow, systems, and project management. You should
have a mastery of employee engagement, be driven by metrics and
KPIs, and be dedicated to making significant contributions to the
firm's success. The ability to foster teamwork and cultivate a
positive team culture is essential.
This is predominantly an in-person role. If relocation is a
concern, we are willing to assist.
Responsibilities:
You must be able to show evidence of your prior success with:
--- Playing a role in the management of teams of 15+ people and
budgets of $5,000,000 or more
--- Systems management and process refinement to ensure matters are
handled appropriately so that client needs are met, legal and
ethical requirements are met, and clients receive excellent
service
--- Employee engagement and leadership, management, supervision,
and termination
--- Measuring what matters and using common financial reports to
make business decisions (budget variance, PL, cashflow
forecast)
--- Managing vendors such as bookkeepers, accountants, marketing,
and technology services in a constructive but also cost-conscious
way
We care about skills and experience. We care just as much about
your behaviors, habits, and attitudes---the right person for this
role must:
--- Lead change - drive it and thrive in it
--- Talk more about the solution than the problem
--- Never hesitate to praise when deserved and correct when
needed
--- Have thick skin and high empathy (high level of emotional
intelligence). Have keen problem-solving and conflict resolution
skills (not conflict avoidance skills)
--- Create and implement training and onboarding systems for new
hires Successfully facilitate the day-to-day operations of the law
firm
--- Manage day-to-day accounting
--- Inspire great teamwork
--- Demonstrate dignity in the way clients are treated as well as
team members
Qualifications:
--- Ideal applicants will have the Knowledge, Skills, and Abilities
recommended by the Association of Legal Administrators
--- Prior experience in a law firm or accounting firm is
required
--- HR and Operations experience is required
--- Familiarity with OKRs is helpful
--- Knowledge of our areas of practice (Family Law and Estate
Planning) will be helpful but not essential
--- In all cases, you need to commit to getting yourself up to
speed quickly because you will be expected to make sure cases and
clients are getting the attention they need and that the staff is
following the rules
--- Have an energetic and enthusiastic personality
--- Possess a great attitude and are focused on team success
--- Be able to multi-task and work under pressure successfully
--- Be able to work in-house or with outsourced experts to
purchase, lease, and maintain computers, programs, servers,
off-site backups, cell phones, and all other equipment required for
the efficient operation of the firm
--- Have ease and familiarity with technology and software
--- Be accountable for results not just efforts
About Company:
We are a family law firm on a mission to change how people divorce
and help them divorce with dignity. The firm was founded in 1998
and we are not built like a traditional family law practice. Our
legal team respects the parties involved in a family law matter and
strives to alleviate stress and agony rather than fan the flames of
discord. We are dedicated to putting the needs of children first.
Our lawyers use tools such as Collaborative Law and mediation to
empower our clients as we work toward solutions.
For details about the firm, check us out here:
www.miller-law.com.
Keywords: Miller Family Law, White Plains , Director Of Operations, Executive , White Plains, New York
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