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Manager, Professional Tennis Operations

Company: United States Tennis Association (USTA)
Location: White Plains
Posted on: November 19, 2023

Job Description:

Manager, Professional Tennis Operations



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Company : Name

USTA National Headquarters, White Plains, NY

Who We Are We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game! The Role Manage day to day operations of the player services operation at the US Open, such as: Locker rooms, fitness center, practice courts, player escorts, anti-doping chaperones.

  • Work with HR to manage recruitment, hiring, training of the seasonal Player Services team
  • Manage relationships and operations with vendors (inclusive of setup, contracts, credentials, etc.), such as:
    • Towels, Rinse (laundry), Wilson stringers, Julien Farel, A helping Hand, and ReCover
    • Manage East Practice Court Practice Operation
    • Manage Randall's Island off-site practice Operation
    • Work with US Open staff to complete player hotel set up and execution of spaces
    • Player app - updates and execution of app
    • Manage Final 8 club program:
      • Tickets/Credentials
      • Design and execute Final 8 dinner
      • Collaborate with other departments on non-player transport
      • Collaborate with NTC team on facility needs for US Open player services projects
      • Provide direction to pro tennis admin for contracts, purchase orders, invoices and expenses
      • Oversee the anti-doping program
      • Be available to assist with Team Events and events at USTA National Campus (NCAAs, Pro Circuit, etc.)
      • Other duties as assigned Who You Are
        • 3-5 years of related work experience
        • Bachelors or Master's degree in Marketing, Business, Communications or Sports Management from a nationally recognized program or institution
        • Relevant experience in entertainment, sports, legal, marketing or communications background is preferred
        • Strategic thinker with a problem solving mentality
        • Outstanding communication skills including written, presentations, public speaking and an ability to communicate effectively with individuals at all levels
        • Previous experience managing a staff
        • Exceptional organizational, planning, multi-tasking and time management skills
        • A professional team player with strong interpersonal and emotional intelligence skills
        • Self-starter with ability to prioritize and handle various tasks concurrently
        • Excellent PC skills and proficiency in MS Office/Google Suite
        • Trustworthiness with an ability to handle confidential matters discreetly
        • Connection to Tennis or demonstrated interest in the sport a plus This position is designated as "hybrid/flex" in Purchase, NY, with some travel to the NTC and NYC office and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy. What We Offer At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!
          • Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
          • Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
          • Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
          • Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
          • Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
          • Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available. The expected range for the base salary for this position is $70,000 to $85,000/yr. (Exempt). This role is bonus eligible. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job. Come One, Come All We strongly encourage you to apply if you're interested; we'd love to learn how you can "serve" our team with your unique experience! USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.

Keywords: United States Tennis Association (USTA), White Plains , Manager, Professional Tennis Operations, Executive , White Plains, New York

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