Assistant Store Manager-White Plains, Ny

Company: Stop & Shop
Location: White Plains
Posted on: March 18, 2023

Job Description:

The Assistant Store Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.

Primary responsibilities

--- Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.
--- Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.
--- Manage store community and customer relations.
--- Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.
--- Create a culture of best in class customer service
--- Manage Customer Service Departments regarding general operations, sales, and profitability
--- Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration

Essential Skills

Qualifications
--- Bachelor's Degree
--- 1 - 3 year's supermarket retail experience

Skills and Knowledge
--- Highly motivated, results-oriented, and a self-starter
--- Ability to influence and communicate cross functionally
--- Ability to multi-task
--- Demonstrated leadership and management skills
--- Excellent written and verbal communication skills
--- High level of customer service skills
--- Ability to think creatively and strategically
--- Effective organizational and time management skills

Keywords: Stop & Shop, White Plains , Assistant Store Manager-White Plains, Ny, Executive , White Plains, New York