Company: MV Transportation
Location: White Plains
Posted on: September 22, 2022
MV Transportation is seeking an -Operations Manager -will provide
support, leadership and direction to assigned operating location to
ensure delivery of annual business plans. He/she will control the
daily operation of our transportation contract, in compliance with
the policies of the contracting agency and in conformance with
company procedures. The Operations Manager is primarily responsible
for but not limited to:
- Effectively manage on-time performance and driver
- Effectively manage all call center functions.
- Effectively manage customer relations through both direct
contact and outreach programs.
- Identify, select, train and mentor location staff.
- Effectively and frequently communicate with location staff and
support team members.
- Assist in overseeing safety and training programs, plans and
processes to ensure compliance with company, contract and
- Contributes to maintain the safety culture of the
- Maintain client contact routinely to meet or exceed
- Assist with conducting periodic departmental audits.
- Daily, weekly and monthly review of key operational
- Implement, promote and adhere to company policies and
- Participates in location labor and employee relations
- Must have one (1) to three (3) years of management experience
in a similar sized paratransit environment.
- The ideal candidate would have experience in scheduling and
personnel management and training.
- Must be able to work independently and have strong written and
- Knowledge of the contractual obligations is a must to perform
this job correctly.
- Knowledge of company policy assures that the field operator is
using consistent measures to assess a drivers' activity.
- Trapeze experience preferred.
- Experience managing fast paced environment.
During the course of employment, employees may receive and have
access to confidential information. - All employees are expected to
respect and maintain the confidentiality of non-public customer and
business records and any other information that MV classifies as
MV Transportation is committed to as policy of Equal Employment
Opportunity and will not discriminate against an applicant or
employee on the basis of race, color, religion, creed, national
origin or ancestry, sex, physical or mental disability, veteran or
military status, genetic information or any other legally
recognized protected basis under federal, state or local laws,
regulations or ordinances. - The information collected by this
application is solely to determine suitability for employment,
verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants
may be subject to a pre-employment drug test and background check
after receiving a conditional offer of employment.
Keywords: MV Transportation, White Plains , Operations Manager, Executive , White Plains, New York
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