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Associate Creative Director, Experience Design

Company: Publicis Groupe
Location: White Plains
Posted on: July 29, 2022

Job Description:

Company DescriptionAbout Publicis SapientPublicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit .Job DescriptionPublicis Sapient bridges strategy and engineering with experience design and world-class agile development skills to deliver impactful digital experiences. We deliver service concepts, experiential prototypes and go-to-market products to transform companies and their businesses.As an Associate Creative Director at Publicis Sapient, you act as your clients' trusted advisor in leading the overall vision, strategy, roadmap, and prioritisation for a specific digital product, or products, within an engagement. You are part of the Experience capability group. You are surrounded by people who thrive in the brave pursuit of next'.You will be part of well-fused cross-capability teams to tackle all aspects of the design process. Moving from insights to ideas, you will creatively solve complex problems, connecting design and business thinking to deliver solutions from concept to launch.Your Impact:

  • Partner with clients, strategists, engineers, and product manager to collaboratively translate business goals and value pools into relevant product propositions and experiences. For this, you develop solution hypotheses iteratively, based on user research, and industry and market trend analysis to then translate the product vision into a roadmap with well-defined, prioritised features that will realise the product vision and value
  • (Re)invent customer journeys and map them to guide decisions and the product development
  • Serve as a voice of the customer among the cross-functional team, and help everyone finding the sweet spot between customer needs and business needs
  • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes. And when data is hard to come by, then you still find a way to measure the success of what you do
  • Represent industry best practice and market trends to assist the client in maintaining a competitive advantage
  • Formulate and represent a point of view to lead with vision. You frequently publish and share your views
  • Work closely with development teams to ensure that design specifications are implemented
  • Inspire, lead, and mentor, a high-performing team of Experience Designers to continually facilitate improvements in developing and enhancing best-in-class digital products and services. Contribute in building a culture of growth and learningQualificationsYour Skills & Experience:
    • Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
    • Experience working with mixed and diverse teams, beyond just experience design. Proven track record of working with senior client stakeholder as a steward of economic and customer value
    • Prepare and run workshops, concept sprints and hackathons. Facilitating groups of people gives you joy, and you can virtuously inject design thinking tools and methodologies
    • Play well with other capabilities such as Strategy, Product, Engineering, and Data. You possess a basic literacy in most of the other area, and ideally you have some advanced skills in one of those areas outside of design
    • Strong articulation skills to explain design rationales clearly and well-structured, both verbally and visually. Effectively communicate research findings, concepts, and designs. You use your storytelling skills to bring product ideas to life and you create quick interactive prototypes, with low-code or no-code tools
    • Significant industry knowledge and ideally deep expertise in at least one industry eg Automotive, Energy & Commodities, Financial Services, Health, Consumer Products, Retail, Telco, HealthAdditional InformationBenefits of Working Here:
      • We work with cutting-edge technology which has always been part of our DNA and we want our employees to define what technologies our clients use next
      • We provide many learning opportunities to deepen your skillset and to support your professional growth
      • We offer numerous discounts on travel, cultural and leisure activities
      • We put the well-being of our people first and organize various health initiatives
      • We offer you a vibrant workplace culture with many different community events throughout the year The entire PS community is working remote as we navigate the COVID-19 global health crisis together. Our recruiting procedures have been adjusted to ensure the health and safety of our candidates and our people remain a priority. All of our interviews are now taking place via phone and video conferencing. Thank you very much for your understanding.

Keywords: Publicis Groupe, White Plains , Associate Creative Director, Experience Design, Executive , White Plains, New York

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