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IT Infrastructure Engineer

Company: Benchmark IT- Technology Talent
Location: White Plains
Posted on: February 11, 2020

Job Description:

Our Direct Client is seeking--for 2--IT Infrastructure Engineer's--in the--White Plains, NY--area.In this role, you will be responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.Including:Serve--as a technical expert in the area of system administration for complex operating systems.Investigate--and analyze the--feasibility of system requirements and develop--system specifications.Identify--methods, solutions, and provide--project leadership and management in order to provide a high level of service to the customers of the department.Ensure--the client systems are available to the user at all times. This requires monitoring the systems and ensuring they are operating at peak efficiency.Identify and resolve any degradation, unusual activities, or system downtime.Responsibilities:Maintain & monitor all network, security and computer management systems, to meet current and future requirements.Manage, mainten--and architect storage, virtualized environment, servers, network devices, and productivity tools.Monitor systems and identify performance issues proactively.Work within strict time frames and elevate incidents within defined timeframes.Develop new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.Follow--the established standards for installing, configuring and/or removing hardware or software (change control process). Contribute to the development of new enterprise standards and/or the modification of existing standards.Test all changes to networks, hardware, software, and hosted applications.Monitor service delivery compliance to budget, quality standards and customer and business stakeholder requirementsPerform--troubleshooting as required. As such, leads problem-solving efforts including involving outside vendors and other support personnel and/or organizations.Perform infrastructure coordination related to design and setup activities at different stages of a projectWork with various vendors and service providers to ensure a productive environment.Resolve issues and prepare status reviews and reports.Professionally represent the infrastructure team as a technical consultant on projects.Maintain the necessary project plans and documentation of all system builds and modifications.Serve--as point of escalation for Support Services and provides Level II and III support for hardware and OS/application related incidents by determining appropriate solutions to problems including software, hardware, network, and system integration requirements. Provide--technical assistance to customers and management as needed.Interact and coordinate with vendors, suppliers, distributors and contract consultants.Maintain a good working knowledge of current infrastructure and future trends.Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract.Work--with Security and Network Operations staff to develop policies and procedures related to the implementation and support of the server environment. Maintain--accurate documentation for all devices.Participate--in activities to evaluate new technology developments, applications and server solutions. Perform--tasks associated with evaluation, design, installation, configuration, upgrades, testing, documentation, and expansion for servers including virtualization strategies. Provide--technical expertise to evaluate, install and maintain both hardware and software solutions to accurately meet the needs of our customers on a timely basis.Contribute in the architecture design, deployment and development of IT services and associated processes and procedures.Manage and support VMware, SAN storage, backups, patch managementOperate in a 24--7 highly scalable server infrastructure with emphasis on excellent time management skills, meeting strict deadlines.Monitor systems and identify performance issues proactively.-- Manage the daily activities of configuration and operation of IT systemsWork with various vendors and service providers to ensure a productive environment.Assist--in training technical staff in how to use new software and hardware developed and/or acquired.Travel to US and Canada branch offices for projects and troubleshooting.Perform--other duties as assigned.Qualifications:Primary job functions require exercising independent judgment.Solid technical background in a hostedvirtualized services environment including infrastructure networks, hardware, software and telecommunicationsStrong server management software is a must. Has knowledge of commonly-used concepts, practices, and procedures within an enterprise environment.Having working (configure and troubleshoot) experience on breadth of technologies e.g. LAN, WAN, MPLS, Firewall (Cisco, Fortigate), etc.Promptly report to management about the Network Performance reports, Current status of the Network up time.High degree of experience with the installation, configuration, and maintenance of servers running Microsoft Windows Server 2012/2016Experience with workstation management systems and desktop imaging. Knowledge of Microsoft Active Directory and SQL ServerHave experience with administering LDAP, RDP, IIS, DNS, WSUS and FTP servicesWorking knowledge of security as it relates to cloud-based infrastructureFamiliarity with Office 365 and Exchange OnlineExperience using automated monitoring tools such as SolarwindsAbility to identify incident trends in order to elevate incidents in accordance with standard protocolsAbility to assess the network requirements and suggest recommendations based on the requirements to the managementAble to gather relevant information systematically to troubleshoot and resolve issuesAbility to work in a team environmentGood analytical, problem solving and decision-making skillsGood attention to detail, testing and documentationServe as a technical resource for existing and new projects and provide guidance/insight on projects.Strong virtualization experience using VMwareProven ability to work in a cloud based or hosting environmentAbility to maintain good working relationships with third party service providers and vendorsExperience working in a project and change management environment ensuring standards are metProjects an image of professionalism in communication, appearance and conduct.Must be willing to accommodate weekend, shift or on-call schedules when necessary.Excellent interpersonal, verbal and written communication skills.Ability to communicate ideas and problem resolutions effectively.ITIL Certification, CCNP or equivalent certification is plus.BS or BA degree in computer science or related technical field preferred, or a corresponding number of years' experience in IT.For immediate consideration, please reply with your updated resume today!Job ID: 4400 - provided by Dice

Keywords: Benchmark IT- Technology Talent, White Plains , IT Infrastructure Engineer, Engineering , White Plains, New York

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