Collection Specialist
Company: Castle Connolly Private Heal
Location: New York City
Posted on: April 2, 2026
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Job Description:
Job Description Castle Connolly Private Health Partners, LLC,
(CCPHP) is seeking a highly motivated, independent, and organized
individual. The CCPHP Collections Specialist will be primarily
responsible for supporting the Member Services Coordinator with
Accounts Receivable and the organization as a whole in a variety of
day-to-day operations, helping create the most efficient and
productive organization possible. Responsibilities · Report on
collection activity and accounts receivable status · Contact
members regarding overdue payments · Monitor accounts to identify
outstanding debts · Process payments and refunds · Resolve billing
and customer credit issues · Help convert Members who pay by check
to payments by credit card or bank account · Represent Castle
Connolly Private Health Partners in the most polished,
professional, and highest-quality manner possible. Qualifications ·
An entrepreneurial spirit · Enthusiastic, energetic, personable,
and friendly disposition · Excellent written and verbal
communication skills · Well organized and able to manage multiple
tasks to successful completion · Ability to be gracious and
maintain a professional, positive attitude in a variety of
situations · Capability to work cooperatively with other staff
(from a remote location) · Proficiency in MS Office and Google
Sheets software strongly encouraged · Previous customer service
and/or administrative experience strongly preferred · Associates
degree or in progress for bachelor’s degree ABOUT CASTLE CONNOLLY
PRIVATE HEALTH PARTNERS, LLC Castle Connolly Private Health
Partners, LLC, (CCPHP) was developed by Castle Connolly Medical
Ltd. with a goal of connecting patients with top physicians and
facilitating an optimal healthcare experience. For more than 30
years, Castle Connolly Medical Ltd., has been a leader in helping
patients uncover the best healthcare, most notably through the
highly respected America’s Top Doctors ® publications and online
resources. In 2014, Castle Connolly created CCPHP, which brings the
excellence associated with the Castle Connolly brand to the
discipline of membership-based/concierge medicine. CCPHP helps
physician practices convert to an innovative practice model that is
centered on the patient-physician relationship. Our model helps
medical practices offer an enhanced and more rewarding experience
for both physicians and patients. By removing the barriers that
exist in the traditional practice approach, doctors and patients
can create stronger partnerships that lead to improved health
outcomes. For more information, please visit www.ccphp.net
Keywords: Castle Connolly Private Heal, White Plains , Collection Specialist, Customer Service & Call Center , New York City, New York
