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LMS Admin

Company: Axelon Services Corporation
Location: White Plains
Posted on: March 12, 2023

Job Description:

LMS Admin
White Plains, NY
6+ Months Contract with possible of extension.

Job Description:
Manage, configure and maintain eLearning and virtual learning technologies using advanced technical knowledge of back-end processes, API s, and systems integrations
Play a key role in collecting and interpreting learning data using BI tools to recommend updates and enhancements
Turn training content into video scripts that will be self-study materials with a workbook
Help capture customer support data and facilitate on closing gaps and common pain points
Monitor team processes, recommend, and implement best practices to automate or streamline workflows and foster efficiency
Independently manage and administer virtual classroom platform and vendor relationships.
Research and recommend virtual classroom implementation best practices and develop and document support procedures
Manage virtual classroom calendar and scheduling working with internal facilitators and managers
Research and help create system technical requirements and documentation
Provide eLearning and virtual learning support to different segments of agents as well as Development Manager population
Create communicates attendance analytics for Virtual Classrooms and webinars

Bachelor s Degree with concentration in information technology, data or computer sciences, related field or able to demonstrate equivalent experience
Minimum of 5-7 years of relevant experience
Ability to work on simultaneous projects, using project management principles, practices and skills to identify, track and estimate duration of project tasks
Robust working knowledge of learning management systems and virtual learning technologies, and their principles of operation (Docebo. Adobe Connect. Zoom experience preferred)
Coding skills for this role: HTML. CSS. and JavaScript
Troubleshooting issues with virtual learning sessions
Familiarity with Zoom. Adobe Connect

Keywords: Axelon Services Corporation, White Plains , LMS Admin, Administration, Clerical , White Plains, New York

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