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MLW Administrative Client Support

Company: White Plains Hospital
Location: White Plains
Posted on: January 8, 2021

Job Description:

White Plains Hospital Job DescriptionTitle: MLW AdministrativeClient SupportJob Code: 800558Department/Location:Department ofLaboratories/MLWFLSA Status:Non-ExemptReports to:Administrative ManagerLaboratory OutreachSerrvicesPosition SummaryFacilitate administrative support to MLW clients (internal/external), including appropriate response to telephoneinquiries, the generation of appropriate MLW statistical analysis, timely review of client outstanding reports,preparation and distribution of annual client survey and maintenance of outreach specimen guide.Give assistance to Administrative Manager of Laboratory Outreach Services and MLW Client Services Liaison toensure that all client needs are met.Responsible for preparation of all educational material and customize client requisitions. Performs other duties asassigned.Essential Functions and Responsibilities Includes the Following:1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.2. Provide administrative assistance to the Administrative Manager of Laboratory Outreach Services and MLWClient Services representative to provide support to all laboratory outreach clients.3. Responsible for on-demand/weekly/monthly report generation giving statistical analysis of the fiscal health of thedepartment.4. Responsible for review of client outstanding reports5. Responsible for distribution of month client quality measured reports6. Responsible for upkeep of phlebotomy client mileage logs7. Responsible to ensure client reports and supplies are distributed in a timely and accurate manner.8. Responsible for the preparation and analysis of the annual client survey9. Responsible for the development of all custom client requisitions10. Responsible for preparation of requisitions for assisted living facilities11. Responsible for seasonal maintenance of the Outreach Client Specimen Guide, Registration Guide and theelectronic test compendium, (Care Evolve).12. Assist the MLW Coder and MLW Billing Liaison staff in resolution of client billing issues13. Ensures all client inquiries are responded to in a timely manner.14. Performs other duties.Education & Experience RequirementsHigh School graduate or GED equivalent requiredAbility to type 45 words per minutePrevious experience in a healthcare environment preferredMedical terminology preferredAbility to use basic office equipment, basic computer skills, and knowledge of CTR computer terminals a plusCore CompetenciesIntegrity to handle the confidential aspects of workAdaptability-ability to cooperate with othersStress Tolerance-retains composure under stressMust be able to communicate, converse and write in the English languageAbility to effectively communicate with internal and external customersAttention to DetailOrganizedFlexibilityTeam WorkPhysical/Mental Demands/Requirements & Work EnvironmentAbility to remain in a stationary position for extended periods of timeAbility to perform repetitive functions, and capable of concentrating for extended periods of timeMay be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee maybe exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through thehospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at thehospital switchboard, saved on a disc.Primary Population ServedCheck appropriate box(s) below:Neonatal (birth - 28 days) Patients with exceptional communication needsInfant (29 days - less than 1 year) Patients with developmental delaysPediatric (1 - 12 years) Patients at end of lifeAdolescent (13 - 17 years) Patients under isolation precautionsAdult (18 - 64 years) Patients with cultural needsGeriatric (> 65 years) All populationsBariatric Patients with weight related comorbidities Non-patient care populationThe responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needsof White Plains Hospital.Location: White Plains Hospital -- Lab Med Labs/WestchesterSchedule: Part Time, Day, Mon-Fri 9a-1pm alternating w/e and hol

Keywords: White Plains Hospital, White Plains , MLW Administrative Client Support, Administration, Clerical , White Plains, New York

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