Records and Forms Associate-Paper Filings
Company: Wolters Kluwer
Location: White Plains
Posted on: May 22, 2023
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Job Description:
Wolters Kluwer is a global leader in professional information
services. Professionals in the areas of legal, business, tax,
accounting, finance, audit, risk, compliance and healthcare rely on
Wolters Kluwer's market leading information-enabled tools and
software solutions to manage their business efficiently, deliver
results to their clients, and succeed in an ever more dynamic
world.
Wolters Kluwer combines deep domain knowledge with specialized
technology. Our portfolio offers software tools coupled with
content and services that customers need to make decisions with
confidence. Every day, our customers make critical decisions to
help save lives, improve the way we do business, build better
judicial and regulatory systems. We help them get it right.
**Basic Function**
The Records and Forms Associate is a member of the BL Groups
Account Services Team, whose primary responsibility is to prepare
and file license/renewal applications, both by mail and online.
**Essential Duties and Responsibilities**
+ Prepare and file standard, advanced and specialized applications
and renewals across a variety of clients and industries
+ Submit 50-100 applications per week, depending on complexity of
filings assigned
+ Work closely with Customer Success Associates (CSA) to ensure
timely fulfillment of all pending filing orders and to resolve any
barriers to licensure
+ Operate efficiently within an internal collaborative team
environment
+ Assist Manager, Customer Success with special projects
+ Other duties as assigned
**Job Qualifications**
Education: Minimum Bachelors degree, OR equivalent experience
Experience: 1-2 years of data entry and/or licensing experience is
preferred
Other Knowledge, Skills, Abilities or Certifications:
+ Exceptional interpersonal skills to communicate with government
agencies and colleagues
+ Use of considerable tact and discretion when dealing with
sensitive data
+ Ability to work independently, handle pressure, multi-task and
prioritize work at all times
+ Excellent organizational and communication (both verbal and
written) skills
+ Ability and desire to work in a fast paced environment
+ Outstanding skills using personal computers in a Windows-based
environment (including Microsoft Office Suite and Adobe PDF)
+ Excellent attention to detail and high degree of accuracy and
consistency
+ Top of the line organization skills in all facets of project
workflow
+ Superb time management skills
+ Ability to maintain a customer centric focus and work ethic at
all times
+ High energy, positive mindset with ability to see barriers as a
challenge to be overcome rather than a limitation or deterrent
**The above statements are intended to describe the general nature
and level of work being performed by most people assigned to this
job. Theyre not intended to be an exhaustive list of all duties and
responsibilities and requirements.**
**Compensation:**
Target salary range CA, CT, CO, NY, WA:: $37,000-$50,600EQUAL
EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of
its subsidiaries, divisions and customer/business units is an Equal
Opportunity / Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status.
Keywords: Wolters Kluwer, White Plains , Records and Forms Associate-Paper Filings, Accounting, Auditing , White Plains, New York
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